Monica Brand

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

• Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
• Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
• Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
• Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.

• Managed compliance efforts, reporting and audits.
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
• Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
• Prepared records and data for regular audits.

With a robust 32-year career at CEVA Logistics, LLC, I have gained extensive experience in various assignments and managerial roles. These roles include Station Manager, US Customs Broker Compliance, Freight Forwarding, Export and Import Air, Ocean, NVOCC Operations Control, Customer Service, Project Implementation, Business Analysis, Internal Quality Auditor, and foreign trade zone operator.