Justin Baldo
Laguna Niguel,CA
Summary
Detail-oriented service representative with skills in processing correspondence to doctors and other healthcare professionals. Productive in answering calls in a timely and efficient matter to provide the best care and service possible. Proficient in reviewing prescriptions prior to data entry to ensure accuracy and completeness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn within a prompt timeframe to meet team goals.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Kaiser Permanente
04.2013 - Current
- Received, processed and entered prescription orders into pharmacy databases to ensure productivity would be above 60%.
- Organized client information into correct profiles while maintaining confidentiality.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Typed and printed out prescription and medication labels.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Updated computer system with current customer, payment and inventory information.
- Corresponded with physicians over ten times daily regarding updated prescriptions and medical information.
- Supported operations with filing, copying and faxing.
- Performed safety checks when dispensing medications to optimize patient safety.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Verified order information against computer database.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA07.2010
Skills
- Sending and receiving messages to doctors in regards to patient refills, medication interactions, and any issues pharmacists may have
- Data entry for prescriptions processed at pharmacy either physically or electronically, assuring information entered is correct and accurate
- Faxing documents to doctors or other healthcare facilities and copying files for record purposes
- Typing at 40 WPM to ensure prompt service while maintaining attention to detail
- Knowledge with pharmacy policy and procedures to ensure accuracy and completeness
Timeline
Pharmacy Assistant
Kaiser Permanente
04.2013 - Current
High School Diploma -
Aliso Niguel High School
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