TRACY REDD ., RPT
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Fred Meyer
01.2022 - 07.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported operations with filing, copying and faxing.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Updated computer system with current customer, payment and inventory information.
- Verified order information against computer database.
- Counted and labeled prescriptions with correct item and quantity.
- Completed and filed documentation for insurance, store and liability purposes.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Performed safety checks when dispensing medications to optimize patient safety.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
AMAZON FULLFILLMENT PICKER/Packer Associate
Amazon
12.2020 - 06.2022
- Quickly and properly wrapped and boxed and items, maintaining uniformity to meet fulfillment targets.
- Implemented to accurately measure product sizes, packaging equipment needed and packing options.
- Updated procedures and measuring guidelines to reduce product and packaging waste.
- Updated procedures and measuring guidelines to reduce product and packaging waste
Sales Associate
Jcpennys
10.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
CONSULTANT PHARMACY TECHNICIAN
TEMP EXPERTS
02.2019 - 08.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Customer Service Representative
Results Companies
07.2018 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
PHARMACY TECHNICIAN IN TRAINING
WALGREENS
05.2016 - 07.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
Compounding Pharmacy Technician
PHYSICIANS SPECIALTY COMPOUNDING PHARMACY
01.2014 - 04.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Marketing Representative
RX CARE SPECIALTY COMPOUNDING PHARMACY
03.2012 - 12.2013
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Distributed advertising and marketing collateral to store locations.
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
Education
Associate of Arts - CHEMISTRY
Polk State College
Winter Haven, FL12.2000
High School Diploma -
LAKELAND HIGH SCHOOL
Lakeland, FL05.1981
Skills
- Processing Orders
- Ordering and Stocking Medications
- Secure Storage of Medications
- Till Counting
- Problem-Solving Skills
- Labeling Prescriptions
- Assisting Pharmacists
- FDA Compliance
- Computer Billing Systems
- Dispensing Patients Medication
- Answering Customer Questions
- Patient Information Collection
- Diabetic Care
- Receiving Incoming Supplies
- Drug Inventory Control
- Critical Thinking
- Payment Processing
- Pharmacy Operations
- Aseptic Techniques
- Prescription Review
- Stocking Shelves
- Supporting Pharmacy Operations
- Prescription Interpretation
- Troubleshooting Malfunctioning Equipment
- Preparing Bubble Packs
- Patient Safety
- Verifying Orders
- Resolving Customer Issues
- Regulatory Requirements
- Insurance Billing
- Loss Prevention Goals Monitoring
- Preparing Bulk Medications
- Typing Medication Labels
- Call Management
- Cash Register Operations
- Insurance Verification
- Customer Accounts Management
- Administrative Support
- FDA and HIPAA Compliance
- Proper Labeling Procedures
- Cashier Support
- Workflow Optimization
- Pharmacy Management Software
- Medication Side Effect Knowledge
- Label Printing
- Nursing Homes
- Federal Laws
- Payment Verification
- Health Insurance Plan Knowledge
- Customer Satisfaction
- FDA and ICH Guidelines
- Dosage Calculation
- Automation Systems
- Inventory Purchasing
- Infusion Equipment
- Customer Demographics
- Inventory Audits
- Teamwork and Collaboration
- Document Faxing and Copying
- High-Volume Environments
- Influenza Prevention and Treatment
- Merchandise Products
- Electronic Refill Request Processing
- Serve Customers
- Managing Customer Complaints
- End Cap Placement
- Equipment Inspection and Maintenance
- Quality Assurance and Control
- Laboratory Operations
- Overstock Management
- Documentation and Recordkeeping
- Clean Equipment
- Reading Comprehension
- Drug Delivery Mechanisms
- Profit Margins
- Special Instructions
- Daily Logs
- Organize Inventory
- Medical Documentation
- Workplace Safety
- Customer Identification Checks
- Insurance Claim Filing
- Medication Therapy Management
- Pharmacy Automation
- Communicable Diseases
- Routine Inspections
- Taking Medical Histories
- Proper Storage Procedures
- New Store Setups
- Outdated Medication Protocols
- Active Learning
- Customer Care Standards
Certification
FLORIDA STATE LICENSED REGISTERED PHARMACY TECHNICIAN
Timeline
Pharmacy Assistant
Fred Meyer
01.2022 - 07.2022
AMAZON FULLFILLMENT PICKER/Packer Associate
Amazon
12.2020 - 06.2022
Sales Associate
Jcpennys
10.2019 - 03.2020
CONSULTANT PHARMACY TECHNICIAN
TEMP EXPERTS
02.2019 - 08.2019
Customer Service Representative
Results Companies
07.2018 - 01.2019
PHARMACY TECHNICIAN IN TRAINING
WALGREENS
05.2016 - 07.2017
Compounding Pharmacy Technician
PHYSICIANS SPECIALTY COMPOUNDING PHARMACY
01.2014 - 04.2016
Marketing Representative
RX CARE SPECIALTY COMPOUNDING PHARMACY
03.2012 - 12.2013
Associate of Arts - CHEMISTRY
Polk State College
High School Diploma -
LAKELAND HIGH SCHOOL
Similar Profiles
Jose ValenzuelaJose Valenzuela
Clerk at Fred MeyerClerk at Fred Meyer
Tony ChapinTony Chapin
Assistant Store Leader at Fred MeyerAssistant Store Leader at Fred Meyer
Samuel ClaseySamuel Clasey
Tech Consultant at Kroger - Fred MeyerTech Consultant at Kroger - Fred Meyer
Brandy PorterBrandy Porter
Floral Manager at Fred MeyerFloral Manager at Fred Meyer
Harsh PatelHarsh Patel
Pharmacy Assistant at Aastha PharmacyPharmacy Assistant at Aastha Pharmacy