Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Jared (Megan) Smith

Henderson,TX

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Experienced Receiver highly effective at loading and unloading trucks, operating equipment, and answering assistance calls. Industrious and responsible professional with strong problem solving and critical thinking skills.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

18
18
years of professional experience

Work History

Personal Care Attendant

AssistCare
06.2024 - Current
  • Assist elderly patients who need unskilled assistance in day to day activities
  • Aid in bathing and dressing
  • Help keep food stocked in their home and get groceries
  • Help out with housework such as cleaning, mowing lawn and basic pet care
  • Help sorting junk mail and assisting in online understanding (ie bill payments).

Night Operations Department Manager

Lowe’s Home Improvement
03.2020 - 08.2023
  • Responsible for ensuring RDC trucks are unloaded and packed out each night
  • Leads team to ensure everyone works efficiently and safely
  • Records metrics and coaches team on areas needed to improve on and areas of excellence
  • Responsible for securing and arming building each night
  • Communicates issues and expectations with team and other members of management
  • Performs miscellaneous key-carrying management duties.

Receiver/Stocker

Lowe’s Home Improvement
01.2018 - 03.2020
  • Responsible for unloading RDC trucks, as well as stocking the salesfloor and putting overflow freight into topstock
  • Experienced in operating powered equipment, notably the forklift and order picker
  • Use the forklift primarily for unloading pallets from the RDC trucks and moving filled pallets from the receiving area to the salesfloor for stocking
  • Use the order picker primarily for putting overflow fright into topstock, as well as downstocking fright from topstock back down to the salesfloor
  • Unofficial team lead when supervisors are busy or unavailable; will give directions to the rest of the team when needed
  • Capable of working alone or in a team, depending on the task at hand.

Private Caretaker

06.2010 - 07.2016
  • Caretaker for a cancer patient family member who needed around the clock care and assistance
  • Handled most of their shopping, primarily groceries and medicine
  • Provided basic medical care including wound treatment and making sure the patient maintained their physical therapy regimen.

Customer Service Representative

Holiday Inn Express
08.2006 - 03.2008
  • Responsible from checking guests in and out through various methods of room booking (online, over the phone or in person) and handling cash and credit cards
  • Provided excellent customer service by attending to a myriad of guest wants and needs
  • Ran and maintained the gift shop.

Education

Associate of Science, Computer Science -

Kilgore College
Kilgore, TX
05.2010

High School Diploma - undefined

Kilgore High School
Kilgore, TX
05.2007

Skills

  • Leadership
  • Customer service
  • Microsoft Office
  • Typing speed of 60 WPM
  • Programming (Python, C, C#, GML)
  • Game Design (Unity, GameMaker Studio 20)
  • 3D Modelling (Blender)

Hobbies and Interests

  • Gaming
  • Camping
  • Playing Musical Instruments
  • Building Models

Timeline

Personal Care Attendant

AssistCare
06.2024 - Current

Night Operations Department Manager

Lowe’s Home Improvement
03.2020 - 08.2023

Receiver/Stocker

Lowe’s Home Improvement
01.2018 - 03.2020

Private Caretaker

06.2010 - 07.2016

Customer Service Representative

Holiday Inn Express
08.2006 - 03.2008

Associate of Science, Computer Science -

Kilgore College

High School Diploma - undefined

Kilgore High School

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Jared (Megan) Smith