Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Jo-Ann Andrade

Oxnard,CA
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
years of professional experience
1
Certification

Work History

Pacsun Retail Store

Sales Associate
11.2022 - Current

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.

Pacific Corinthian Yacht Club

Server's Assistant
06.2021 - 08.2021

Job overview

  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Greeted customers warmly to provide exceptional customer service.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Provided attentive service and proactively assessed guest needs.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Engaged in suggestive selling and other sales techniques.

McDonald's Restaurant

Crew Team Member
08.2020 - 06.2021

Job overview

  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

Santa Monica College
Santa Monica, CA

Associate of Arts from Communications
06.2024

University Overview

Currently a Transfer Student from Ventura College

Extracurricular Activities & Organizations

  • Adelante Program Member
  • Scholarship Club Member

Santa Clara High School
Oxnard

High School Degree
06.2021

University Overview

Honors & Acknowledgement

  • Honor Roll 1st and 2nd Semester 2021

Extracurricular Activities & Organizations

  • Elected Captain of Santa Clara High School Soccer Team 2019-2020
  • Cheerleading 2017-2021,
  • Soccer 2019-2020
  • Mock Trial 2019-2020

Thesis, Dissertation & Other Projects

Capstone Project: "Mirror Image and Modern Ideals: Unraveling the Drive to Conform in Fashion's Gaz". My role of this was to explore the reasoning behind why people wanna conform there body to the standard set by fashion models.


Skills

  • Team Cooperation
  • Verbal and Written Communication
  • Critical Thinking
  • Persuasion
  • Negotiation
  • Strong Communication and Interpersonal Skills
  • Guest Relations

Certification

  • Food handlers License (2021)

Languages

Spanish
Native or Bilingual
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Pacsun Retail Store
11.2022 - Current

Server's Assistant

Pacific Corinthian Yacht Club
06.2021 - 08.2021

Crew Team Member

McDonald's Restaurant
08.2020 - 06.2021

Santa Monica College

Associate of Arts from Communications

Santa Clara High School

High School Degree

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Jo-Ann Andrade