Amy Mosher
Leominster,MA
Summary
Committed Health Information Manager with a distinguished understanding of CPSI EMR use and database management. Respected professional with experience in coding, maintaining medical charts and improving patient documentation. Smart Health Information Specialist driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents. Successful at maintaining accounts and collaborating with medical personnel. Expertise in HIPAA and medical terminology.
Overview
15
15
years of professional experience
Work History
Hospital Information Specialist/Med Record Tech
AdCare Hospital Of Worcester
Worcester, MA
08.2009 - Current
- Researched and analyzed information into briefing papers, reports and project papers.
- Collected data by identifying information sources and designing survey and collection methods.
- Used database to research, gather, analyze and present data.
- Prepared reports by collecting, analyzing and summarizing information.
- Resolved retrieval problems by customizing design to meet requirements.
- Protected operations by keeping information confidential.
- Maintained historical records by documenting system changes and revisions.
- Established and revised database by conferring with analysts and programmers to code and retrieve data.
- Organized information by studying, analyzing, interpreting and classifying data.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Wrote professional business documents, such as Discharge Analysis and Admission order review.
- Backend Pharmacy Overhaul
- Medicare orders ( rehab and Discharge)
- CPSI (EHR) Super User and support trainer during go-live
Office Coordinator
Clinton Memorial Hospital
Clinton, MA
06.2007 - 08.2009
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Trained new employees on administrative procedures, company policies and performance standards.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
- Monitored vendor accounts and product updates to verify competitive pricing.
Health Information Specialist
Great Brook Valley Health Center
Worcester, MA
- Developed appropriate and accurate written and oral responses to communicate scientific and health information to public.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
Education
High School Diploma -
Assabet Valley Regional Technical School
Marlborough, MA06.2000
No Degree - Deisel Mechanics and Parts Specialist
United Auto Workers
Clearfield, UTSkills
- Software Applications
- Patient Health Information Access
- Government Regulations
- Records Pulling
- Patient Records Documentation
- Professional Relationships
- Active Listening
- Record Releases
- Critical Thinking
- Data Management Software
- Computer Software - Microsoft Office Proficiency; CPSI (EHR) proficient; Mysis (scheduling software)
- Diagnostic Codes specifically Mental health, Behavioral and Neurodevelopmental disorder ( F Codes)
Timeline
Hospital Information Specialist/Med Record Tech
AdCare Hospital Of Worcester
08.2009 - Current
Office Coordinator
Clinton Memorial Hospital
06.2007 - 08.2009
Health Information Specialist
Great Brook Valley Health Center
High School Diploma -
Assabet Valley Regional Technical School
No Degree - Deisel Mechanics and Parts Specialist
United Auto Workers