Jo-Anne Ruff
Office Assistant
Columbus,NJ
Summary
Dynamic professional with a proven track record in financial recordkeeping and fostering strong relationships, exemplified during tenure at St. John's Church. Expert in enhancing operational efficiency and customer satisfaction through effective communication and problem-solving skills. Skilled in sales and marketing communications, consistently driving business growth and engaging in meaningful community interactions.
Overview
20
20
years of professional experience
Work History
Bookkeeper/Cemetery Coordinator
St. John's Church
02.2014 - Current
- Bank deposits with precise coding of all income and expenses
- All A/R & A/P
- Prepare monthly bank reconciliations to ensure accurate representation of company's financial position.
- Payroll processing and H/R tasks
- Sell cemetery graves
- Communicate with volunteer staff to mark out graves for markers and burials
- Burial arrangements, involving coordination with families, funeral homes and gravediggers
- Maintain detailed records of sales and burials
Medical Assistant/Receptionist
Anesthesia Pain Treatment Center
02.2012 - 02.2014
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Assisted Drs. Loren & Feder both in treatment and examination rooms
Teacher/Home Educator in Homeschool Co-ops
Volunteer Service
09.2004 - 06.2013
- Developed strong relationships with students and the other parents by maintaining open lines of communication and fostering a supportive learning environment
- Managed classroom behavior effectively
- Enhanced classroom engagement through the use of interactive teaching methods, such games of knowledge
- Taught my own children a full curriculum at home while coordinating frequent field trips to enhance learning
Inside Sales/Customer Service Coordinator
Ruff Renovations
09.2004 - 09.2006
- Responded to customer needs through competent customer service and prompt problem-solving
- Steadily increased services for business growth
Education
Bachelor of Arts - Teacher of The Handicapped
Kean College of NJ
Union, NJ 05.2001 -
MBA - Marketing
Fairleigh Dickinson University
Madison, NJ 05.2001 -
Skills
Financial recordkeeping
Invoice processing
Sales
Marketing Communications
Event Planning
Fundraising
Additional Information
Well-known in both the Church community and neighborhood for fundraising to help many in need and planning social events. Known as a "people person".
Prior to raising a family, had a well-established career in sales and marketing communications.
Timeline
Bookkeeper/Cemetery Coordinator
St. John's Church
02.2014 - Current
Medical Assistant/Receptionist
Anesthesia Pain Treatment Center
02.2012 - 02.2014
Teacher/Home Educator in Homeschool Co-ops
Volunteer Service
09.2004 - 06.2013
Inside Sales/Customer Service Coordinator
Ruff Renovations
09.2004 - 09.2006
Bachelor of Arts - Teacher of The Handicapped
Kean College of NJ
05.2001 -
MBA - Marketing
Fairleigh Dickinson University
05.2001 -
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