Jo Gary
Department Manager
Omaha,NE
Summary
Astute, enterprising, and versatile leader successful at developing and optimizing new or ongoing operations. Excellent time management skills to multi-task while working within deadlines, time constraints, or on dynamic and agile projects. Specializes in developing team members that in turn increase production capabilities.
Overview
6
6
years of professional experience
23
23
years of post-secondary education
Work History
Department Manager
United States Air Force
Omaha, Nebraska
06.2020 - Current
- Worked in matrix management environment with oversight of division level managers, operations, production, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase production levels.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Established clear and consistent policies and procedures.
- Supervised daily planning, coordination and administration for division operations.
- Exercised and encouraged independent judgment in onboarding, training and motivating division staff to maximize performance.
- Communicated and collaborated with stakeholders to achieve division objectives.
Operations Team Lead
United States Air Force
Osan Air Base, Republic Of Korea
06.2018 - 05.2020
- Liaised with customers, management and production team to better understand customer needs and recommend appropriate solutions.
- Monitored production chain and managed administrative functions for company.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Boosted success of outside teams and departments by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
Supervisor
United States Air Force
Fort Meade, Maryland
09.2015 - 05.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Built strong relationships with customers through positive attitude and attentive response.
- Molded team and embraced change to adapt within dynamic industry.
- Identified performance shortfalls, assigned grades and noted production concerns based on regular inspections.
- Participated in cross-functional production activities.
Education
Associate of Arts - Korean Studies
Defense Language Institute
Monterey, CA 06.2011 - 07.2019
Associate of Arts - Intelligence
Community College of The Air Force
Montgomery, AL 04.2011 - 07.2019
Bachelor of Arts - Marketing
American Military University
Charles Town, WV 01.2017 - 03.2023
Skills
Project Management
Business Development and Planning
Business Administration
Relationship Building and Management
Information Protection / Security
Non-Profit Work
African American Heritage Council - President (Offutt Air Force Base, NE | July 2021 - September 2022)
- Founded employee resource group dedicated to connecting and amplifying the voices of servicemembers in the African American community in order to foster a more diverse and inclusive work environment.
- Developed public relations plans, in conjunction with existing partners, to amplify messages in target markets, including seeking opportunities for community partnerships and sponsorships.
- Managed internal and external events and campaigns for employees, community members and more.
- Create content and lead the execution of a variety of DE&I digital marketing initiatives, including website, videos, and social media channels.
African American Heritage Council - Ways and Means Committee (Osan Air Base, Republic of Korea | December 2019 - June 2020)
- Supports and assists Treasurer in fundraising efforts towards annual operating budget through a variety of efforts including foundations, corporate sponsorships, memberships, and individual donations.
- Co-manage and provide leadership, direction and training for the Events Volunteers.
Booster Club - Event Coordinator (Osan Air Base, Republic of Korea | September 2018 - January 2019)
- Coordinate, plan, facilitate and supervise several regularly scheduled events.
- Create advertisements using Canva, Adobe, or Fotor and advertise the event posting on social media.
Timeline
Department Manager
United States Air Force
06.2020 - Current
Operations Team Lead
United States Air Force
06.2018 - 05.2020
Bachelor of Arts - Marketing
American Military University
01.2017 - 03.2023
Supervisor
United States Air Force
09.2015 - 05.2018
Associate of Arts - Korean Studies
Defense Language Institute
06.2011 - 07.2019
Associate of Arts - Intelligence
Community College of The Air Force
04.2011 - 07.2019