Jo Turner-Moats
Martinsville,VA
Summary
Administrative professional specializing in Industrial and Medical settings. Dependable team member with several years of experience in office settings. Talented at supporting logistics office operations and medical office procedures. Friendly and helpful in internal and external interactions to improve satisfaction ratings and client loyalty.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Certified Clinical Medical Assistant (CCMA)
San Luis Valley Health
Alamosa, CO
02.2025 - 07.2026
- Administered injections and medications under the supervision of healthcare professionals, ensuring patient safety and adherence to protocols
- Performed phlebotomy to collect blood samples for laboratory testing, supporting accurate and timely diagnostics
- Conducted EKG tests to monitor cardiac activity, assisting in diagnosing heart conditions for 20+ patients weekly
- Assisted with minor surgical procedures by preparing sterile instruments and maintaining a sterile field to minimize infection risk
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and performing basic medical procedures to enhance workflow efficiency
- Managed patient records and ensured accurate documentation of medical history, medications, and treatment plans to facilitate continuity of care
- Prepared examination rooms by sterilizing equipment and stocking necessary supplies, optimizing patient flow and minimizing wait times
- Provided patients with healthcare instructions to improve understanding and adherence to treatment plans
ER Admitting Representative
San Luis Valley Health
La Jara, CO
11.2022 - 08.2025
- Delivered customer service to internal and external customers, enhancing patient experience in fast-paced ER environment
- Executed clerical duties including phone, registration, and insurance verification/coding, expediting patient admissions
- Upheld patient and system confidentiality, ensuring strict compliance with HIPAA regulations
Clerical Support
Express Employment Professionals
Colorado Springs, CO
04.2019 - 10.2020
- Managed communications, set up meeting media, and distributed mail as receptionist.
- Executed payroll and tax data entry, ensuring compliance with state and federal laws.
- Facilitated rent collections, prepared receipts, and reconciled accounts.
Sales Administrator/Learning Coordinator
Four Points by Sheraton Manhattan
Manhattan, KS
10.2016 - 11.2018
- Prepared, administered, and coordinated internal customer proposals, bids, orders, contracts, and specifications, saving company an average of $1,000 per month.
- Collaborated with leaders across organization to understand team training requirements, enhancing associate roles and fostering positive company culture.
- Updated management and department systems, including Salesforce Empower, improving overall functionality for teams.
Clerical Support Staff
Carol Harris Staffing
New Stanton, PA
04.2009 - 10.2016
- Interviewed patients to accurately complete insurance and privacy forms, facilitating smoother onboarding.
- Provided clarification on billing details to enhance client comprehension and payment policy to clients.
- Ensured data integrity by following established protocols- ensuring procedures, policies, legislation, and regulations are correctly followed and compliant.
- Assisted payroll department by providing timely employee information on leaves of absence, sick days, and work schedules.
- Audited procedures and policies to ensure compliance with tax assessment standards.
Shipping and Receiving Clerk
Sony Electronics
Mt Pleasant, PA
03.1996 - 04.2001
- Coordinated outbound shipments, ensuring timely dispatch of electronic goods.
- Operated forklifts and pallet jacks to move products within the warehouse.
- Documented shipping logs and updated tracking information in the system.
- Collaborated with team members to optimize shipping and receiving workflows.
- Conducted regular inventory counts to support stock management procedures.
Shipping Clerk Administrative Assistant
Wampler Longacre
Hinton , VA
06.1993 - 09.1996
- Coordinated with carriers to schedule pickups and deliveries efficiently.
- Processed incoming and outgoing shipments for timely delivery.
- Prepared shipping documentation, including labels and packing lists.
- Communicated with vendors regarding order status and shipping inquiries.
Education
Phlebotomy -
Oquirrh Mountain Phlebotomy School
Colorado Springs, CO12.2025
Clinical Medical Assisting -
National Institute of Medical Assistant Advancement
Denver, CO10.2025
Human Resources Consultant - Certificate
IAP Career College
Princeton, NJ12.2021
Business Administration - Associate of Business Administration
Cloud County Community College
Junction City, KS05.2012
Medical Office Assistant - Associate's degree
Laurel Business Institute
Uniontown, PA12.1992
College Prep - High school diploma or GED
Brownsville Area Highschool
Brownsville, PA06.1990
Skills
- Customer service
- Fast-paced environment
- Effective communication
- Workflow optimization
- Inventory management
- Adaptable and flexible
- Professional ethics
- Office equipment maintenance
- Electronic health records management
- Insurance authorizations
Certification
- Occupational Safety and Health Professional, 01/01/21, Present
- CPR/First Aid/AED, 04/01/04, 04/01/27
- Notary Public-Colorado, 01/01/21, 01/01/25
- Remote Notary Certification
- Driver's License
- Certified Medical Assistant
- Six Sigma Certification
- Certified Phlebotomy Technician
Community Involvement And Professional Organizations
- Fayette County Food Bank, Uniontown PA, Inventory and Distribution, 01/01/88, 01/01/92
- VITA Income Tax Assistance Program, Fairmont WV, 01/01/95, 01/01/97
- The Shade Tree Women's Shelter, Las Vegas NV, Training and Intake, 01/01/07, 01/01/09
- Sunflower CASA Project (Court Appointed Special Advocate), Manhattan KS, 01/01/16, 01/01/18
- La Puente Emergency Shelter, Alamosa CO, Meal Prep and Serving, 01/01/21, Present
- International Association of Administrative Professionals (IAAP), USA, Member Since, 01/01/92
- National Notary Association (NNA), USA, Member Since, 01/01/98
- Society for Human Resource Management (SHRM), USA, Member Since, 01/01/16
- Martin Luther King Jr. Memorial Committee, Manhattan KS, Secretary, 01/01/16, 01/01/18
- Boys & Girls Club of the San Luis Valley, Board Member/Annual Gala Committee Co-Chair, 01/01/22
- NIMAA-National Spring Class of 2025 Commencement Speaker, New Student Mentor, And 2025-2026 Student Ambassador
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Certified Clinical Medical Assistant (CCMA)
San Luis Valley Health
02.2025 - 07.2026
ER Admitting Representative
San Luis Valley Health
11.2022 - 08.2025
Clerical Support
Express Employment Professionals
04.2019 - 10.2020
Sales Administrator/Learning Coordinator
Four Points by Sheraton Manhattan
10.2016 - 11.2018
Clerical Support Staff
Carol Harris Staffing
04.2009 - 10.2016
Shipping and Receiving Clerk
Sony Electronics
03.1996 - 04.2001
Shipping Clerk Administrative Assistant
Wampler Longacre
06.1993 - 09.1996
Phlebotomy -
Oquirrh Mountain Phlebotomy School
Clinical Medical Assisting -
National Institute of Medical Assistant Advancement
Human Resources Consultant - Certificate
IAP Career College
Business Administration - Associate of Business Administration
Cloud County Community College
Medical Office Assistant - Associate's degree
Laurel Business Institute
College Prep - High school diploma or GED
Brownsville Area Highschool