Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joachin Turner

Far Rockaway

Summary

. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.

Overview

12
12
years of professional experience

Work History

Security Officer

Do & Co
11.2022 - 05.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Delivery Associate

Champion Logistics Group
02.2023 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Security Officer

Flex Staffing
04.2016 - 05.2021
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Mail Processing Clerk

USPS
11.2019 - 02.2021
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.

Animal Care Technician/Maintenance Technician

Hewlett Animal Hospital & Pet Resort
09.2017 - 03.2018
  • Brushed, bathed and conditioned animals' coats.
  • Promoted grooming services and products to customers.
  • Retained customers by calling and sending reminder cards for appointments.
  • Advised owners regarding animal care and supplementary training at home.
  • Updated client records and added appointments to company calendar.

Assistant Kitchen Manager

CREW MEMBER | Panera Bread
10.2012 - 08.2017
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Prepared and served nutritious meals each day.

Customer Service Agent

Enterprise Rent-A-Car
04.2014 - 08.2016
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Communicated with vendors regarding back order availability, future inventory and special orders.

Education

High School Diploma -

Frederick Douglas Academy VI High School
Far Rockaway, NY

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • CCTV Surveillance
  • Loading and unloading
  • Package handling
  • GPS Navigation
  • Ordering Supplies
  • Customer Service
  • Multitasking and Organization
  • Safe Food Handling

Timeline

Delivery Associate

Champion Logistics Group
02.2023 - 04.2024

Security Officer

Do & Co
11.2022 - 05.2024

Mail Processing Clerk

USPS
11.2019 - 02.2021

Animal Care Technician/Maintenance Technician

Hewlett Animal Hospital & Pet Resort
09.2017 - 03.2018

Security Officer

Flex Staffing
04.2016 - 05.2021

Customer Service Agent

Enterprise Rent-A-Car
04.2014 - 08.2016

Assistant Kitchen Manager

CREW MEMBER | Panera Bread
10.2012 - 08.2017

High School Diploma -

Frederick Douglas Academy VI High School

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Joachin Turner