Joad Mejia
6913 Tide Ln, Fort Worth,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Supervisor
J & J Construction
Fort Worth, Texas
05.2026 - Current
- Monitor project timelines, ensure adherence to deadlines, and enforce safety protocols.
- Supervise construction site operations and enforce safety protocols.
- Manage inventory of materials and tools to support daily operations.
- Assist in quality control by inspecting ongoing work on-site.
- Communicate with subcontractors to align on project requirements and updates.
- Reviewed completed work to verify consistency, quality, and conformance.
Sales Professional
5 Star Ford in NRH
North Richland Hills, Texas
10.2021 - 07.2025
- Utilized CRM software to track leads and follow up with prospective clients.
- Drove sales of company products and services by meeting with guests using strategic and organized approach.
- Provided every guest with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to guest needs to identify and recommend best products and services.
- Presented quotations with clear pricing information and deliverables specifications.
- Prepared and delivered appropriate presentations on products and services.
- Provided detailed product information to guests and answered inquiries in a timely manner.
- Collaborated with other sales team members and managers to share selling strategies and gain new insights.
- Adhered to all applicable laws when making sales offers or closing deals.
- Resolved guest's complaints promptly and professionally.
- Answered guest's questions, shared product knowledge and researched pricing and availability.
- Collaborated with finance team to streamline loan and leasing processes.
- Conferred with management to offer feedback on operations and promotions based on guest's preferences and purchasing habits.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
General Manager
Chili's Restaurant
Fort Worth, TX
11.2011 - 10.2021
- Establish clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Develop and lead managers and team members to be the best leaders in the Industry.
- Deliver exceptional client experiences through hands-on leadership of associates and managers.
- Design sales and service strategies to improve revenue and retention.
- Manage shrink processes and inventory levels for corrective action planning to save costs.
- Direct safety operations and maintain clean work environment to adhere to FDA and OSHA requirements.
- Monitor supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Track monthly sales to generate reports for business development planning.
- Deliver and implement engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
- Directed successful turnaround by increasing over $16,000 in sales a week within one quarter.
Education
High School Diploma -
University School of Las Colinas
Irving, TX05.2005
Skills
- Cross-functional team management
- Performance improvements
- Safety protocols and compliance
- Complex Problem-solving
- Supervision and training
- Team collaboration
- Budgeting and cost control strategies
- Staff development
- Purchasing and planning
- Team building and motivation
- Project management
- Multitasking capacity
- Profit and loss accountability
- Top talent recruiting, hiring and retention
- Communication skills
- Customer retention
- Schedule management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Supervisor
J & J Construction
05.2026 - Current
Sales Professional
5 Star Ford in NRH
10.2021 - 07.2025
General Manager
Chili's Restaurant
11.2011 - 10.2021
High School Diploma -
University School of Las Colinas