Joah Byers
28 Weston St. Berlin
Summary
I am a 19 year old student that is currently attending Elmira College. I am a dedicated worker and quick learner. I have a passion for the food service business and enjoy customer service. I have a valid driver's license and access to my own car. I am a reliable employee that is always open to try new things and loves taking on new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Undergraduate Library Assistant
Elmira College
Elmira, NY
12.2025 - Current
- I work an on campus job during the school year at Elmira College
- Assisted patrons in locating resources and utilizing library services effectively.
- Managed circulation desk operations, ensuring efficient check-in and check-out processes.
- Organized and maintained library materials, enhancing accessibility for users.
- Collaborated with staff on special projects to improve library programming and outreach.
- Assist in printing issues and help resolve technology conflicts throughout my shifts
- Conducted inventory assessments to identify resource gaps and recommend acquisitions.
- Developed positive relationships with patrons by actively engaging in conversations about their interests, reading preferences, and academic pursuits.
- Ensured a clean, quiet, and welcoming environment by enforcing library policies and addressing disturbances promptly.
- Collaborated with fellow library assistants on projects to improve operations and services offered at the library.
- Utilized interlibrary loan systems effectively ensuring that requested materials were delivered promptly.
- Provided constructive feedback on library policies, procedures, and services during staff meetings leading to continuous improvement efforts.
- Collaborated with librarians on collection development strategies to ensure the inclusion of diverse perspectives within the undergraduate collection.
- Performed clerical duties including data entry, filing documents, answering phone calls professionally while maintaining confidentiality of patron records.
Cashier/Server
Zachary's Pizzeria
Waterbury, VT
12.2024 - Current
- Managed point-of-sale operations to ensure precise and timely processing of customer transactions.
- Implemented systematic organization and cleanliness protocols for front counter area.
- Responded promptly to customer needs and inquiries, ensuring a memorable dining atmosphere.
- Oversaw handling of cash, credit, and gift card payments, prioritizing efficiency and security in all transactions.
- Contributed to food preparations in the kitchen and gained valuable hands on experience working the salad station.
- Monitored inventory levels for front-of-house supplies and communicated needs to management.
- Trained new team members on cash register operations and customer interactions.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Sales Associate
East Calais General Store
East Calais, VT
03.2024 - 09.2024
- Executed customer transaction processing with precision and efficiency using point-of-sale system.
- Engaged with customers to resolve inquiries and offer informed product recommendations.
- Ensured a tidy and well-organized checkout area to facilitate a seamless shopping experience.
- Facilitated collaboration among team members to optimize store operations during peak hours.
- Managed returns and exchanges in strict accordance with store policies.
- Provided training for new cashiers on operating procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Facilitated collaboration with staff members to prepare soups, coffee, and assorted baked goods in the kitchen.
Manager
Unger Farm
East Montpelier, VT
10.2022 - 12.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Developed and implemented training programs for team members, enhancing skill sets and productivity.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Led meetings with all staff members when concerns arose regarding work protocols or shift in season requirements.
- Conducted hiring and training processes for new farm staff to ensure high performance standards.
- Executed multiple projects across property to enhance overall functionality.
- Oversaw healthcare provision responsibilities to ensure optimal patient care.
- Executed feeding schedules and maintained cleanliness of animal stalls for goats, chickens, cats, and dogs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Library Student Assistant
Kellogg Hubbard Library
Montpelier, VT
04.2018 - 06.2019
- Reviewed and returned books to designated shelves, ensuring accurate inventory management.
- Facilitated collaboration on the development of library events.
- Provided customer service regarding book inquiries, help finding a book, recommendations and answered questions about library hours
- Organized returned books and materials and assisted with shelving.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Assisted library staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
- Checked out and checked in items using library computer system.
- Answered general questions in person, by phone and over email.
Education
Bachelor of Science -
Elmira College
Elmira, NY05-2029
High School Diploma -
Colchester High School
Colchester, VT06-2022
High School Diploma -
U32 Middle And High School
East Montpelier, VT06-2025
Skills
- Outreach initiatives
- Library event planning
- Reference services
- Social media promotion
- Academic support
- Written and oral communication
- Circulation desk
- Driving
- Musician
- Organizational Skills
- Animal Care
- Time Management
Certification
- Driver's License: I have had a valid driver's license since I turned 16 years old.
- 2nd Class Seller License: With this certification I can sell Alcohol and Tobacco Products (2 year certification).
- CPR Certification: I am CPR Certified. (2 Year certification).
Languages
French
Professional Working
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Undergraduate Library Assistant
Elmira College
12.2025 - Current
Cashier/Server
Zachary's Pizzeria
12.2024 - Current
Cashier/Sales Associate
East Calais General Store
03.2024 - 09.2024
Manager
Unger Farm
10.2022 - 12.2023
Library Student Assistant
Kellogg Hubbard Library
04.2018 - 06.2019
Bachelor of Science -
Elmira College
High School Diploma -
Colchester High School
High School Diploma -
U32 Middle And High School