Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Joaliyh Williams

Memphis,TN

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Circle K
Memphis, TN
- Current

Team Leader

Walmart
Millington, TN
04.2024 - 04.2025
  • Led team in achieving operational goals through effective communication and collaboration.
  • Streamlined workflow processes, enhancing efficiency and productivity across the team.
  • Mentored junior staff, fostering skill development and promoting a collaborative work environment.
  • Developed and implemented training programs to improve team performance and knowledge retention.
  • Coordinated project timelines and deliverables, ensuring adherence to deadlines and quality standards.
  • Analyzed performance metrics to identify areas for improvement, driving continuous enhancement initiatives.
  • Facilitated regular team meetings to align objectives and address challenges promptly.

Store Manager

Domino's Pizza
Millington Tn
07.2023 - 04.2024
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff in customer service best practices to enhance team performance.
  • Analyzed inventory levels and coordinated restocking efforts to optimize merchandise availability.
  • Implemented visual merchandising strategies to improve product presentation and drive sales.

CSR - Customer Service Representative

Domino's
Millington, TN
01.2021 - 07.2023

Assistant Manager

Zaxby's
Memphis, TN
11.2019 - 01.2021
  • Opened and closed restaurant
  • Welcomed guests and customers
  • Answered questions
  • Assisted customers and guests in finding or ordering merchandise
  • Promptly addressed customer complaints

Cashier

Zaxby's
Horn Lake, MS
08.2019 - 11.2019
  • Assisted customers with inquiries and order placements, ensuring a positive experience.
  • Handled customer complaints effectively, providing solutions to enhance satisfaction.
  • Processed transactions accurately using point-of-sale systems to streamline operations.
  • Collaborated with team members to maintain high service standards during peak hours.
  • Trained new staff on customer service protocols and operational procedures for consistency.
  • Monitored inventory levels, assisting in restocking supplies to meet demand efficiently.
  • Implemented feedback mechanisms to gather customer insights for continuous improvement initiatives.
  • Maintained cleanliness and organization of work area to uphold health and safety standards.

Education

High school or equivalent - undefined

Skills

  • Assistant Manager Experience
  • Shift management
  • Inventory Control
  • Busser
  • Meal Preparation
  • Retail management
  • Driving
  • Fast food
  • Warehouse experience
  • Supervising Experience
  • Restaurant management
  • Organizational skills
  • English
  • Microsoft Outlook
  • Home Care
  • Sales
  • Communication skills
  • Computer skills
  • Data Entry
  • Time management
  • Baking
  • Analysis Skills
  • Wireless sales
  • Shipping & receiving
  • Security
  • Customer support
  • Management Experience
  • Cleaning Experience
  • Customer service
  • Food Production
  • Merchandising
  • Team management
  • Typing
  • Cash register
  • Hospitality
  • Administrative experience
  • Infant care
  • Food Preparation
  • Kitchen Experience
  • Cooking
  • Workday Financial Management
  • Cashiering
  • Bookkeeping
  • Cash Handling
  • Customer relationship building
  • Pdi
  • Food Safety
  • Food Handling
  • Store management
  • Leadership
  • Administrative Assistant
  • Microsoft Word
  • Microsoft Excel
  • Communications
  • Retail Sales
  • Microsoft Office
  • Csr
  • Caregiving
  • Food service
  • Materials handling

Certification

Forklift Certification

Additional Information

  • SKILLS
  • Fast Food (4 years)
  • Food Service
  • Food Prep (Less than 1 year)
  • Customer Service (3 years)
  • Team Member (8 years)
  • Call Center (4 years)
  • CSR
  • Customer Care
  • Customer Support
  • Time Management (4 years)
  • Manufacturing Experience (2 years)

Languages

Spanish
Limited Working

Timeline

Team Leader

Walmart
04.2024 - 04.2025

Store Manager

Domino's Pizza
07.2023 - 04.2024

CSR - Customer Service Representative

Domino's
01.2021 - 07.2023

Assistant Manager

Zaxby's
11.2019 - 01.2021

Cashier

Zaxby's
08.2019 - 11.2019

Assistant Manager

Circle K
- Current

High school or equivalent - undefined

Joaliyh Williams