Joan Abell
Lebanon,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Weatherization position.
Ready to help team achieve company goals. Dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Have worked in different office environments over the last 20 plus years of employment.
Been a Customer Service Representative, Billing Clerk, Administrative Assistant in Accounting Firm, Office Support Specialist at Communicare, and Medical Billing in office while working as LPN also for over 2 years.
Very knowledgeable in all types of work environments with the ability to learn new things every day.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Staffing Recruiter
Belflex Staffing Agency
Lebanon, KY
07.2019 - Current
- Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.
- Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
- Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
- Developed successful recruitment strategies that resulted in reduced time-to-hire rates across all business units.
- Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
- Ability to work in team environment and ability to work with other departments.
- Very organized and detailed oriented with proficiency in Microsoft Office.
- Follow handbook for each company to keep employees updated to understand policy and procedures.
- Support operations in maintaining compliance with laws and regulations as relates to employment, safety, and the environment.
LPN (Licensed Practical Nurse)
Industrial Choice Healthcare
Lebanon, KY
02.2017 - Current
- Triage patients, Drug Screening for companies if required, work and CDL physicals, Audiogram, ROM, lifting requirements, bloodwork, sick visits, urgent care
- Use EMR Nue MD for charting and paper charts
- Work front desk as CSR emailing companies information and making appointments, collecting money owed from invoices sent to patients or companies
- All paperwork necessary to run office
- Started billing job duties in September such as sending monthly invoices to companies and claim forms to work comp and insurance companies as required for services performed, collect money from companies and patients from past due accounts and post payments as received them.
CSR - Customer Service Representative
Communicare Services, Inc.
Springfield, KY
06.2016 - 02.2017
- Started a clinic with only one therapist that grew into 2 full time therapist with 3-4 more part time therapist
- One program started was the SAP program
- Clients was seen daily by therapist
- If new clients I collected all necessary information and insurance cards then had to be admitted before could see therapist
- I was responsible for all office duties including paperwork, ordering supplies, and petty cash
- Triage clients on phone if suicidal then directed them of instructions of next step to get to office for evaluation.
- Answered constant flow of customer calls with minimal wait times.
LPN
Family and Internal Medicine Associates
Lebanon, KY
06.2015 - 03.2016
- Triage patients
- Used various types of equipment: Computers, fax, phones, copiers, paperwork, filing charts, used electronic medical records, sterilizers, glucometers, protime, oxygen tank, and lab equipment
- Educated patients and families on procedures/treatments
- Drew blood, collected urine or other specimens
- Gave injections as ordered
- Called patients with test/lab results
- Called insurance companies to get medication approved- prior authorizations
- Paperwork of all types and checked email and used internet for references
- Use EMR.
Administrative Assistant
Sizemore & Sizemore
Lebanon, KY
01.2015 - 06.2015
- I have learned excel, word, and Microsoft office to process tax returns, scan client information into PDF files, bill clients, and then call clients when tax returns are ready for pickup
- I do weekly deposits and monthly billing
- I make copies, check faxes, and mail bills and tax returns to clients
- I file client files in filing in room
- Assist other staff members as needed.
LPN Office Nurse
Springfield Medical Associates
Springfield, KY
08.2013 - 08.2014
- Triage patients
- Used various types of equipment: Computers, fax, phones, copiers, paperwork, filing charts, used electronic medical records, sterilizers, glucometers, protime, oxygen tank, and lab equipment
- Educated patients and families on procedures/treatments
- Drew blood, collected urine or other specimens
- Gave injections as ordered
- Called patients with test/lab results
- Called insurance companies to get medication approved- prior authorizations
- Paperwork of all types and checked email and used internet for references.
LPN Office Nurse
Family and Internal Medicine Associates
Lebanon, KY
08.2012 - 07.2013
- See above qualifications/job description above.
LPN phone nurse
Family Medical Center
Bardstown, KY
09.2010 - 08.2012
- Phone nurse responsible for 2 providers paperwork, phone calls, and email
- Called patients or mailed results of tests.
LPN Supervisor
Loretto Motherhouse
Nernix, KY
12.2008 - 09.2010
- Assisted 35-85 residents and 5-11 employees as a second shift supervisor
- Had daily tasks included collecting data, assessing problems, and interacting with doctor offices
- Admitted patients as required
- Performed treatments, blood sugars, injections, and vital signs
- Done rounds with doctors and took off their orders
- Fax, copy, and use computers on daily basis
- Paperwork all completed before going home.
Production Worker
Curtis Maruyasu America, Inc
Lebanon, KY
07.2007 - 01.2009
- Worked in team of 6 people assembling Camry fuel parts.
CSR and Billing clerk
Conway Freight
Campbellsville, KY
11.2004 - 07.2007
- Assisted customers with tracking of freight or any questions or concerns.
- Entered data into computer from customer bills and collected money to pay for bill on nightly basis.
- Answered phones and assisted freight supervisor with drivers pick up and deliveries.
- Transferred calls and learned new jobs as requested or as needed.
- Performed all office duties daily- answering and transferring phone calls. Using fax machines and copy documents.
- Stocked and cleaned each night before clocking out.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
Education
LPN in Nursing -
Danville School of Nursing
Danville, KY01.1996
ECTC in Classes for nursing -
ECTC
Elizabethtown, KY05.1994
Skills
- Goal-Oriented
- Job Market Knowledge
- Candidate assessment
- Social media proficiency
- Cold-calling
- Technical recruiting
- Time Management
- Recruiting and Sourcing
- Team Collaboration
- Self-Motivated Work Ethic
- Candidate Screening
- Team motivation
- LinkedIn Sourcing
- Administrative Skills
- Pre-screening candidates
- Safety Training
- Outbound Calling
- New hire paperwork processing
- Employment Verification
- Background checking
- Assessing qualifications
- New Hire Training
- Interviewing Clients
- Human resources policies
Certification
- LPN, 10/31/2024- KY
- Driver's License, 06/24/2024- updated
- LPN since 1996
Timeline
Staffing Recruiter
Belflex Staffing Agency
07.2019 - Current
LPN (Licensed Practical Nurse)
Industrial Choice Healthcare
02.2017 - Current
CSR - Customer Service Representative
Communicare Services, Inc.
06.2016 - 02.2017
LPN
Family and Internal Medicine Associates
06.2015 - 03.2016
Administrative Assistant
Sizemore & Sizemore
01.2015 - 06.2015
LPN Office Nurse
Springfield Medical Associates
08.2013 - 08.2014
LPN Office Nurse
Family and Internal Medicine Associates
08.2012 - 07.2013
LPN phone nurse
Family Medical Center
09.2010 - 08.2012
LPN Supervisor
Loretto Motherhouse
12.2008 - 09.2010
Production Worker
Curtis Maruyasu America, Inc
07.2007 - 01.2009
CSR and Billing clerk
Conway Freight
11.2004 - 07.2007
LPN in Nursing -
Danville School of Nursing
ECTC in Classes for nursing -
ECTC