Joan Albarran
Woodland Park,NJ
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Representative
JJ Marble And Granite
01.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Managed customer accounts to secure customer satisfaction and repeat business.
Busser
La Fortaleza
07.2021 - 10.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Information Technology Specialist Technician
Nouri Brothers
10.2019 - 08.2021
- Conducted regular audits of software licenses, ensuring compliance with vendor agreements.
- Coordinated with vendors to procure hardware, software, and services at competitive prices while maintaining quality standards.
- Collaborated with cross-functional teams to develop innovative solutions for complex IT problems.
- Assessed emerging technologies for their potential benefits to align them with organizational goals.
- Enhanced system performance by implementing hardware and software upgrades.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
No Degree - Computer And Information Sciences
Bergen Community College
Paramus, NJ08.2024
High School Diploma -
Clifton High School
Clifton, NJ06.2021
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Complex Problem-Solving
- Negotiation Tactics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Busser
La Fortaleza
07.2021 - 10.2021
Information Technology Specialist Technician
Nouri Brothers
10.2019 - 08.2021
Sales Representative
JJ Marble And Granite
01.2019 - Current
No Degree - Computer And Information Sciences
Bergen Community College
High School Diploma -
Clifton High School