Joan Browne
Woodhaven,NY
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Executive Assistant
HHL Staffing / Services For The Underserved
05.2021 - Current
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group. SAP Courcur trained and Bell purchasing trained.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Answered high volume of phone calls and email
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
MBA - Christian Leadership
09.2021 - 06.2023
Christian Leadership help assist managers to develop leadership skills in every career marketable area.
- Continuing education in National CPRFoundation
- Certification of Fire Safety
MBA - Health Care in Business Managerment
06.2017
Skills
- Performance Improvement
- Postage Meter
- Schedule Planning
- Process Improvement
- Special Event Projects
- Problem Resolution
- Report Analysis
Timeline
Wordwide Christian University - MBA, Christian Leadership
09.2021 - 06.2023
Executive Assistant - HHL Staffing / Services For The Underserved
05.2021 - Current
American InterContinental University - MBA, Health Care in Business Managerment
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