Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
DRIVER SAFTY AWARD NO ACCIDENTS OR INCIDENTS
Timeline
Generic

JOAN BURKS

MIDDLETOWN,OH

Summary

Dedicated professional with a proven track record at SORTA/METRO, enhancing customer satisfaction through exceptional service and safety adherence. Skilled in vehicle maintenance and defensive driving, I excel in problem-solving and time management, ensuring timely and efficient transportation while accommodating passengers with special needs. Committed to maintaining an impeccable safety history.

Professional operator with significant experience in transportation and passenger services. Provides consistent, reliable service and excels in maintaining schedules and ensuring safety. Known for collaboration and achieving results, with strong driving skills and customer-focused approach.

Qualified [Desired Position] with solid background as Professional Coach Operator. Adept at maintaining schedules and ensuring passenger safety, with history of delivering reliable service and achieving high customer satisfaction. Proven ability to adapt to changing routes and conditions while demonstrating excellent driving skills and customer service.

Professional Coach Operator with proven track record in providing safe, efficient, and customer-focused transportation services. Skilled in navigating diverse routes, managing schedules, and maintaining vehicle safety standards. Strong emphasis on teamwork and adaptability, ensuring reliable and responsive service. Known for exceptional communication skills, punctuality, and problem-solving abilities in dynamic environments.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

22
22
years of professional experience
2
2
Certifications

Work History

Professional Coach Operator

SORTA/METRO
03.2012 - Current
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Ensured passenger safety through strict adherence to driving regulations and company policies.
  • Addressed maintenance issues promptly by coordinating with vehicle technicians for timely repairs.
  • Assisted passengers with special needs, ensuring accessibility and accommodation throughout their journey.

School Bus Driver

First Student Transportation
01.2010 - 01.2011
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.

Electronics Technician

DIXONBAYCO
03.2004 - 07.2010
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
  • Increased overall efficiency by installing, testing, and maintaining electronic devices and systems.

Education

GED -

PRINCETON
Sharonville, OH
05.2001 -

Skills

Passenger assistance

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.

Certification

ELECTRONIC CERTIFICATE

DRIVER SAFTY AWARD NO ACCIDENTS OR INCIDENTS

I WAS AWARDED A SAFTY CERTIFICATION EVERY YEAR FOR 12 YEAR DRIVING FOR METRO. I HAVE A RING FOR MY A OUTSTANDING DEFENSIVE DRIVING SKILLS. NO ACCIDENTS, I SERVE MY COMMUNITY AND WENT OVER AND BEYOND FOR MY PASSENGERS. SAFTY IS MY NUMBER ONE TOP TIER.

Timeline

Professional Coach Operator

SORTA/METRO
03.2012 - Current

School Bus Driver

First Student Transportation
01.2010 - 01.2011

CLASS B CDL

01-2010

Electronics Technician

DIXONBAYCO
03.2004 - 07.2010

GED -

PRINCETON
05.2001 -

ELECTRONIC CERTIFICATE

01-1987
JOAN BURKS