Alice Mares Arias

• Tracked progress towards meeting performance goals set by management.
• Communicated regularly with dispatchers regarding route changes or delays due to traffic or weather conditions.
• Maintained a safe driving record by following traffic laws and regulations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Identified needs of customers promptly and efficiently.

• Maintained accurate logs of vehicle inspections and repair status.
• Participated in training sessions regarding safe driving practices and defensive driving techniques.
• Assisted with loading and unloading freight when necessary.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Picked up passengers through my GPS cell phone and dropped off by Uber headquarters sent to my cell phone. Drove my personal car and helped passengers on and off with groceries or luggage.

• Assisted passengers with loading and unloading their luggage.
• Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
• Utilized GPS navigation systems to plan efficient routes for deliveries.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Managed time efficiently when making multiple stops along designated routes.
• Adhered to company policies and procedures related to safety and security standards.

Drove truck to food bank, distributed food to families in need. Supervised 7-10 person crew on loading and unloading truck and also on packaging food baskets for families

• Inspected truck before and after trips, ensuring all safety regulations were followed.
• Ensured deliveries were on time by following designated routes and adhering to traffic laws.
• Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
• Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
• Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
• Managed personal driving time according to Hours of Service regulations.
• Complied with DOT requirements for background checks prior to operating a CMV.
• Transported goods to and from specified destinations in accordance with delivery schedules.
• Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Conducted daily DOT pre-trip inspections according to set checklist.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Obtained signatures needed to complete and process paperwork.
• Observed driving regulations and safety procedures, maintaining excellent safe driving record.