Summary
Overview
Work History
Education
Skills
Fmasc Alcohol and Drug Clearinghouse 0 Rating. No Restrictions or Infractions..EVER.
Timeline
TruckDriver
James Boyd

James Boyd

Indianapolis,IN

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Professional Coach Operator

IndyGo Public Transportation
03.2023 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Wasrehouse Associate

Lakeside Book Company
01.2023 - 03.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.

Transportation Specialist

SL-of America
11.2022 - 03.2023
  • Coordinated schedules and communicated changes to customers.
  • Worked with service providers to resolve issues and correct delays.
  • Planned and oversaw materials transportation activities.
  • Maintained operations in compliance with OSHA regulations.

Education

Associate Of General Studies - Theolgy

Holy Cross College
Notre Dame, IN
05.2018

Skills

  • Map Reading
  • Fare Collection
  • Passenger Safety
  • Commercial Driving
  • Passenger Assistance
  • DOT Standards
  • Defensive Driving
  • Local Traffic Regulations
  • Impeccable Safety History
  • Inclement Weather Driving
  • Vehicle Inspections
  • Clean Driving Record
  • Elderly and Disabled Assistance

Fmasc Alcohol and Drug Clearinghouse 0 Rating. No Restrictions or Infractions..EVER.

0 Rating. No blemishes or Restrictions.

Timeline

Professional Coach Operator

IndyGo Public Transportation
03.2023 - Current

Wasrehouse Associate

Lakeside Book Company
01.2023 - 03.2023

Transportation Specialist

SL-of America
11.2022 - 03.2023

Associate Of General Studies - Theolgy

Holy Cross College

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James Boyd