Joan Choriego
Los Angeles,CA
Overview
22
22
years of professional experience
Work History
Inside Sales Marketing Representative
Modern Marketing Concepts
09.2022 - 12.2024
- Provided exceptional customer service by addressing client concerns promptly and professionally.
- Collaborated with other sales representatives, marketing and other departments to generate leads and close sales.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Contributed to event marketing, sales and brand promotion.
- Built relationships with customers and community to promote long term business growth.
- Lead generation, identify and qualify potential leads through cold calls, emails, and CRM tools.
- Pipeline management , track and update sales pipelines using CRM software to ensure timely follow-ups and accurate forecasting.
- Customer support, adress inquiries, resolve issues, and provide after-sales support to ensure client satisfaction.
- Upselling and cross- selling by identifying opportunities to expand account value through additional products or services .
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
IHSS Care Provider
Los Angeles County
09.2002 - 03.2021
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Maintained detailed records of client interactions, progress updates, and changes in care plans for accurate documentation purposes.
- Collaborated with healthcare professionals to develop personalized care plans for optimal results.
Lab Technician
American Red Cross Blood Services
09.2002 - 03.2021
Timeline
Inside Sales Marketing Representative
Modern Marketing Concepts
09.2022 - 12.2024
IHSS Care Provider
Los Angeles County
09.2002 - 03.2021
Lab Technician
American Red Cross Blood Services
09.2002 - 03.2021