Kim Herzenach
Phoenix,AZ
Summary
Experienced Top of the Line Recruiter with Proven Sales Record. Emphasis in Staffing Management, Relationship Building with a strong focus on Customer Relationship Management and CRM software proficiency. Demonstrated ability to enhance Client Retention and Engage in Streamlining the Staffing Experience. Strong ability to engage in selling and building Strong Relationships. Deliver outcomes that focus on results for our Customers.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Inside Sales Marketing Representative
Farmers Insurance-Tim Truett
Phoenix, AZ
09.2025 - Current
- Developed and maintained customer relationships through effective communication and follow-up strategies.
- Assisted in creating marketing materials to promote insurance products and services effectively.
- Conducted research on market trends to identify potential sales opportunities and customer needs.
- Utilized CRM software to track leads, manage client interactions, and streamline sales processes.
- Adapted quickly to changing market conditions, ensuring timely responses to client inquiries and requests.
- Provided ongoing support to existing clients, addressing concerns and offering solutions to strengthen long-term partnerships.
Headhunter/Outside Sales Representative
Simply Staffing Solutions, LLC
Phoenix, AZ
03.2021 - Current
- Conducted comprehensive candidate searches utilizing advanced sourcing techniques and tools.
- Developed and maintained strong relationships with clients to understand staffing needs and company culture.
- Facilitated candidate interviews, assessing skills and cultural fit for various roles.
- Streamlined recruitment processes by implementing best practices and optimizing workflows.
- Provided mentorship and training to junior recruiters, enhancing team performance and knowledge sharing.
- Coordinated with hiring managers to create targeted job descriptions that attract top talent.
- Streamlined the recruiting process for clients by maintaining an organized database of top-tier candidates in various industries. This would include the areas of IT, Medical, and Human Resource Staffing.
Recruiter Manager/Outside Sales Representative
Accent on Staffing, LLC
Minneapolis, MN
06.2001 - 07.2021
- Led recruitment initiatives to attract top talent across multiple industries.
- Developed and implemented strategic sourcing strategies to enhance candidate pools.
- Collaborated with hiring managers to define role requirements and expectations.
- Trained and mentored recruitment team on best practices and industry trends.
- Led recruitment marketing campaigns targeting passive candidates in niche markets using tailored messaging and content strategies.
- Streamlined recruitment processes by implementing an applicant tracking system, resulting in improved efficiency. Created a Simply Tracking Solution Strategy for all Client's in our system.
Education
Bachelor of Science - Business Administration And Management
College of St. Catherine
Saint Paul05-2015
Skills
- Customer relationship building
- Objection handling
- Upselling strategies
- Cold calling
- Sales pipeline management
- CRM software proficiency
Certification
- CSP - Certified Sales Professional
- SHRM-CP/SHRM for Behavioral Competency
Timeline
Inside Sales Marketing Representative
Farmers Insurance-Tim Truett
09.2025 - Current
Headhunter/Outside Sales Representative
Simply Staffing Solutions, LLC
03.2021 - Current
Recruiter Manager/Outside Sales Representative
Accent on Staffing, LLC
06.2001 - 07.2021
Bachelor of Science - Business Administration And Management
College of St. Catherine