Karla Webb
Johnson City,NY
Summary
I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringing a positive attitude and commitment to continuous learning and growth. I have had the opportunity to learn Sales and Marketing growth on Health Care accounts such as Ascensia Diabetes Care and Building Product accounts such as Goodman and Johnstone Supply. Learning all about objection handling and upselling, driving client engagement and satisfaction through effective communication and teamwork. Inside sales and marketing professional with a proven track record in driving revenue growth and building strong client relationships, leveraging data analytics, and utilizing CRM systems to optimize sales processes. I am a strong team player who adapts to changing needs and consistently delivers results. Known for effective communication, problem-solving skills, and focus on achieving goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales and Marketing Representative
Linqd
Endicott, NY
12.2018 - Current
- Skilled in Aircall, HubSpot, Salesforce, and similar CRM platforms.
- Strong ability to move between multiple windows and programs.
- ability to explain policies, handle complaints, upsell, and provide exceptional customer service.
- Ability to multitask, meet performance targets, and adapt to evolving client needs.
- Supported my team by preparing customer presentations to help with driving sales growth.
- Engaged with clients via phone and email to address inquiries and provide information.
- Participated in training sessions to enhance sales techniques and customer service skills through LinkedIn training.
- Contributed to team meetings by sharing insights on customer feedback and preferences.
- Trained new team members on company products, services, knowledge, and best practices for inside sales success.
- Managed friendly and professional customer interactions.
- Led Sales initiatives for Ascensia Diabetes Care, as well as getting certified for the Contour Next One medical device.
Education
Johnson City High School
New York, NY06-2010
Skills
- Objection handling
- Cold calling
- Organized and efficient
- Customer relationship building
- Verbal and written communication
- Data entry
- Product knowledge
- CRM proficiency
- Salesforce
- Rapport building
- Upselling and cross-selling
- Team collaboration
Certification
101 Sales Certification
Contour Next One Certification
Certificate of completion of High Performance Sales Culture
LinkedIn Certifications 2024-2025
Languages
English
Full Professional
Timeline
Inside Sales and Marketing Representative
Linqd
12.2018 - Current
Johnson City High School