Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Montoya

Madera,CA

Summary

Dynamic sales professional with a proven track record at Quality Home Services, excelling in lead generation and client relationship management. Skilled in sales presentations and objection handling, I leverage strong communication and active listening to drive customer satisfaction and achieve sales goals.

Overview

6
6
years of professional experience

Work History

Inside Sales and Marketing Representative

Quality Home Services
Fresno, CA
09.2024 - Current
  • Conducted market research to identify potential leads and optimize outreach strategies.
  • Developed and maintained relationships with clients, ensuring high levels of satisfaction.
  • Utilized CRM software to track sales activities and manage customer interactions effectively.
  • Collaborated with the marketing team on promotional campaigns to enhance brand visibility.
  • To put Quality Leads on the Sheet , to Potentially turn into a Sale.

Floor Associate

Costco
Clovis, CA
08.2023 - 01.2024
  • Assisted customers in locating merchandise and answered product inquiries.
  • Maintained clean and organized sales floor to enhance shopping experience.
  • Operated cash register, processed transactions, and handled returns efficiently.
  • Collaborated with team members to restock shelves and display products effectively.
  • Maintained and Cleaned restrooms , when work day was light to stay busy .
  • Served in the food Court when they were light on employees , or when needed.
  • Putting carts in the stalls when left in parking lot , and rounding them up towards the end of shift , to keep prepared for the next working day.

Car Wash Shift Lead

Fast Track Car Wash
Madera, CA
07.2020 - 08.2023
  • Supervised daily operations to ensure effective workflow and high-quality service delivery.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements to enhance efficiency and customer satisfaction.
  • Monitored equipment performance and coordinated maintenance to minimize downtime.
  • Provided customers with incident reports , when there was accidents or damage to personal vehicles .
  • Running the machine effectively, and ensuring that work day keeps up to speed to prevent a busy parking lot .

Packing, Shipping, and Receiving Assembler

Gap Factory
Fresno, CA
10.2022 - 02.2023
  • Coordinated packing and shipping processes to ensure timely dispatch of merchandise.
  • Operated packaging machinery, enhancing efficiency in production workflows.
  • Conducted quality inspections on incoming and outgoing products to maintain standards.

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Education

High School Diploma -

Crescent View
Madera, CA
05.2021

Skills

  • Sales presentations
  • Objection handling
  • Cold calling
  • Great communication skills
  • Maintaining a positive attitude
  • Active listening
  • Multitasking
  • Resilience & Rejection
  • Conflict & Deescalation

Timeline

Inside Sales and Marketing Representative

Quality Home Services
09.2024 - Current

Floor Associate

Costco
08.2023 - 01.2024

Packing, Shipping, and Receiving Assembler

Gap Factory
10.2022 - 02.2023

Car Wash Shift Lead

Fast Track Car Wash
07.2020 - 08.2023

High School Diploma -

Crescent View