Joan Chuzu
Waukegan,IL
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
6
6
years of professional experience
Work History
Scrum Master
Illinois Bone And Joint Institute
08.2021 - Current
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
Administrative Assistant
Illinois Bone And Joint Institute
04.2019 - 08.2021
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Care Review Processor
Optum
02.2018 - 04.2019
- Expedited patient access to appropriate levels of care through careful evaluation of their needs based on medical documentation and provider recommendations.
- Facilitated an organized work environment by maintaining a comprehensive filing system for all care review information and documentation.
- Enhanced the quality of care review processes by updating policies, procedures, and guidelines in accordance with industry best practices.
- Supported timely decision-making on case reviews by accurately maintaining case information within the database system.
Education
Bachelor of Science - Community Health - Health Education
University of Illinois At Urbana-Champaign
Champaign, IL12.2017
Skills
- Meeting Facilitation
- Sprint Planning
- Cross-Functional Collaboration
- Organizational Skills
- Conflict Resolution
- Workflow Optimization
- Scheduling
- Spreadsheet Management
- Minute Taking
- Compliance Monitoring
- Healthcare Regulations
- Data Entry
- Meeting Planning
Timeline
Scrum Master
Illinois Bone And Joint Institute
08.2021 - Current
Administrative Assistant
Illinois Bone And Joint Institute
04.2019 - 08.2021
Care Review Processor
Optum
02.2018 - 04.2019
Bachelor of Science - Community Health - Health Education
University of Illinois At Urbana-Champaign