Summary
Overview
Work History
Education
Skills
Timeline
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Joan Kuehne

Durham,NC

Summary

Dynamic professional with a proven track record at New York Community Bank/Flagstar Bank, N.A., excelling in loan closing and administrative roles. Demonstrated expertise in document review and file management, coupled with exceptional teamwork and customer service skills. Reduced closing document errors significantly, ensuring compliance and efficiency under tight deadlines.

Overview

33
33
years of professional experience

Work History

Loan Closing Officer II

New York Community Bank/Flagstar Bank, N.A.
12.2007 - 11.2024

Responsible for the closing and funding of loans, as well as post-closing activities, ensure compliance with regulations and bank policies

  • Reduced errors in closing documents by diligently reviewing and validating all required information.
  • Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels.
  • Ensured compliance with all regulatory requirements through attention to detail and thorough understanding of industry guidelines.
  • Identified potential issues or discrepancies before closing, proactively addressing concerns to avoid delays.
  • Managed multiple closings simultaneously while maintaining accuracy and efficiency under tight deadlines.

Loan Administrative Assistant

State Bank of Long Island
04.1992 - 12.2007

During my tenure, I worked for a team of 8 Commercial Lenders. My job included:

  • All loan advances and paydowns
  • Assisting individual lenders with preparations of loan proposals for review with Loan Committee
  • Set up files using loan officer checklist and submitted on-time for processing.

Education

Briarcliffe Secretarial School
Hicksville, NY
06-1974

Half Hollow Hills High School
Dix Hills, New York
06-1973

Skills

  • Deadline oriented
  • Document review
  • File management
  • Loan documentation
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Customer service-focused
  • Multitasking Abilities

Timeline

Loan Closing Officer II

New York Community Bank/Flagstar Bank, N.A.
12.2007 - 11.2024

Loan Administrative Assistant

State Bank of Long Island
04.1992 - 12.2007

Briarcliffe Secretarial School

Half Hollow Hills High School
Joan Kuehne