Tara Cameron

Certified through Qualia Software. Appointed with Agents National Title Insurance Company. Worked transaction front to back including order entry, seller verification of identity steps, processing and title clearance, in person signings and closings, funding and disbursement, post closing warehousing and customer service. Marketing and customer retention skills. Implemented in office tools for the betterment of office productivity on a daily basis.

• Streamlined closing processes by implementing efficient documentation and data management systems.
• Enhanced customer satisfaction by consistently meeting or exceeding deadlines for cash and loan closings.
• Reduced errors in closing documents by diligently reviewing and validating all required information.
• Collaborated with lenders, real estate agents, attorneys, underwriters and vendors ensure smooth transactions.
• Facilitated communication between all parties involved in the closing process, fostering positive relationships and trust.
• Solely Managed, worked on and oversaw anywhere from 7-20 closings simultaneously while maintaining accuracy and efficiency under tight deadlines.
• Prepared closing packages that included title commitments, legal descriptions, settlement statements, deeds and other essential title clearance documents.
• Identified potential issues or discrepancies before closing, proactively addressing concerns to avoid delays.
• Maintained strict confidentiality when handling sensitive client information and financial records throughout the entire closing process.
• Coordinated scheduling of live and remote closings with all parties involved to ensure seamless transactions without unnecessary delays.
• Balanced disbursement accounts accurately after each transaction, ensuring proper allocation of funds to relevant parties.
• Provided exceptional customer service by promptly addressing questions or concerns related to the closing process from clients or colleagues alike.
• Kept track of changing industry regulations and best practices through continuous professional development efforts such as attending seminars or workshops regularly.
• Improved overall team performance by mentoring junior staff members on correct procedures for successful closings.
• Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels.
• Prepared and distributed final title policy and recorded deed to all new owners.
• Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
• Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers and attorneys.
• Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
• Coordinated with sellers, buyers, lenders and real estate agents to complete loan closings and scheduled closing dates.
• Developed and maintained relationships with customers, lenders, realtors, builders and other third parties.
• Highly trained in Closers Choice software
• Worked under Old Republic Title Insurance Company as underwriter

• Managed multiple closings simultaneously while maintaining accuracy and efficiency under tight deadlines.
• Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels.
• Contributed to business growth by consistently achieving and exceeding closing targets, resulting in increased revenue for the company.
• Managed final steps of closing process to mitigate risk and errors, achieving Number timely and efficient closings.
• Prepared deeds and leases, closing statements and purchase agreements.
• Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
• Utilized Closers Choice and Resware software to perform all required tasks for closings.
• Processed loan applications and monitored progress from start to finish.
• Assisted customers with completing loan applications and other paperwork.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Developed and maintained relationships with customers and suppliers through account development.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Worked under Westcor as underwriter

• Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
• Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
• Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
• Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
• Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
• Collaborated with underwriters to obtain favorable policy terms for clients while mitigating risk exposure for the company.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Handled cash transactions and maintained sales and payments records accurately.
• Answered central telephone system and directed calls accordingly.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Organized, maintained and updated information in computer databases.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Began my career in title insurance. Job included all post closing disbursement. Balanced files for closing officers, warehoused lender packages, reviewed fir accuracy and recorded all required documents, disbursed all required checks , managed post closing department.