Adept at juggling multiple tasks, I enhanced guest experiences at Perkins Restaurant & Bakery through exceptional customer service and efficient POS operation. Leveraging strong work ethic and hospitality expertise, I significantly improved service quality, demonstrating a keen ability in both relationship management and safe food handling.
Work History
Server - Great Karoo Restaurant
Kalahari Resorts Poconos
10.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Perkins Restaurant & Bakery
Mount Pocono, Pennsylvania
09.2022 - 07.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Server - Bailey's Restaurant
Ron-Fred Inc.
Mt. Pocono, PA
09.2021 - 08.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Paraprofessional
NYC Department of Education
Fresh Meadows, New York
11.2000 - 08.2021
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
Tailored lesson plans for students with emotional and cognitive disabilities.
Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
Reported on student progress, behavior, and social skills to parents.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Administered tests and assessments to evaluate student progress and performance.
Utilized technology in classroom to enhance learning experiences.
Supported bilingual students by providing language assistance, promoting language proficiency.
Improved classroom management with development of behavior modification plans.
