Rebekah Santiago
Chuluota,FL
Summary
Driven and detail-oriented professional with proven experience in customer service and event coordination at Mission BBQ. Excelled in complaint handling and cash register operation, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional organizational skills and work ethic, significantly contributing to repeat business and successful event management.
Overview
2
2
years of professional experience
Work History
Great Service Represenative
Mission BBQ
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
Catering Lead
Mission BBQ
05.2023 - Current
- Enhanced presentation skills by assembling intricate dessert displays for catering events or restaurant settings.
- Coordinated special events, catering services, and private parties to generate additional revenue streams.
- Managed catering orders for seamless execution, ensuring timely delivery and accurate fulfillment of all requests.
- Coordinated successful events by arranging venues, catering, invitations, and logistics planning.
Education
Bachelor of Science - Nursing
Seminole State College of Florida
Sanford, FL05-2027
High School Diploma -
Circle Christian School
Winter Springs, FL05-2023
Skills
- Organization
- Complaint handling
- Work ethic and integrity
- Customer assistance
- Cleaning and sanitizing
- Cash handling
- Cash register operation
- Order taking
- Cash register systems
- Product knowledge
- Refunds and exchanges
Timeline
Great Service Represenative
Mission BBQ
05.2023 - Current
Catering Lead
Mission BBQ
05.2023 - Current
Bachelor of Science - Nursing
Seminole State College of Florida
High School Diploma -
Circle Christian School
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