To seek and maintain an opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Patient Service Represenative
Scripps
08.2022 - Current
Greeted patients and visitors in a friendly and professional manner
Assisted with patient check in and checkout process
Answered phone calls and directed them to the appropriate department
Scheduled appointments and managed the appointment calendar
Verified patient insurance information and updated records
Collected patient payments and issued receipts
Managed patient paperwork and electronic health records
Handled incoming and outgoing mail and faxes
Pharmacy Technician
OptumRx
12.2015 - 08.2022
Assisted licensed pharmacist in dispensing and verifying medication orders
Maintained accurate patient records and updated medication profiles
Filled prescriptions accurately and in a timely manner
Counted, measured, labeled, and packaged medications according to prescription orders
Communicated with healthcare providers and insurance companies to resolve any medication related issues
Performed inventory management and stock control, ensuring adequate supply of medications
Provided excellent customer service, addressing patient inquiries and concerns with professionalism and empathy
Followed all safety and quality control policies and procedures in medication dispensing and handling
Manager
Innerworld
08.2009 - 12.2015
Managed a team of 10 employees, providing direction and support to achieve departmental goals and objectives
Traveled to trade shows to order merchandise for the company
Coordinated and developed new employee training and sales associates’ schedules
Ensure customers are satisfied with the level of service offered
Oversee clothing product inventory, conduct forecasting to determine purchase orders based on projected sales volume, and lead purchasing activities
Count register drawers and prepare daily bank deposits