Joan Nelson
Lewisville
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Hairtyilist Owner
Pretty Bouitique
03.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Seruity Gaurd
GardaWorld Security
03.2019 - 10.2019
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Detected potential threats
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Hairstylist Owner
Salon Suites Of Lewisville,Tx
04.1997 - 01.2015
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
High School Diploma -
Irving High School
Irving, TX06.1974
Skills
- Business Management
Certification
Cosmetology License, Security Guard Certified
Timeline
Hairtyilist Owner
Pretty Bouitique
03.2023 - Current
Seruity Gaurd
GardaWorld Security
03.2019 - 10.2019
Hairstylist Owner
Salon Suites Of Lewisville,Tx
04.1997 - 01.2015
High School Diploma -
Irving High School