Joan Rodriguez
Odessa,TX
Summary
Compassionate Bilingual professional in technology and technical services, known for high productivity and efficient task completion. Skilled in data analysis, equipment operation, and IT systems. Excelling with top soft skills including communication, teamwork, and adaptability to ensure success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
T-Mobile
Odessa, TX
08.2025 - Current
- Managed daily store operations to deliver exceptional customer experiences and service.
- Trained and mentored team members on product knowledge and sales techniques.
- Conducted regular audits of inventory and sales data for accuracy verification.
- Coordinated inventory management processes to maintain stock levels and organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Sleep Technician/ PCA
Ward Memorial Hospital
Monahans, Texas
11.2021 - 06.2025
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Documented patient information accurately in electronic health records.
- Analyzed data collected from sleep studies using software programs such as Sleep-ware G3 or Alice 5.1.
- Cleaned medical equipment or facilities.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Floated into different departments to help when short staffed. Departments including, Respiratory with completing outpatient EKGs, also helping in Cardiac/Pulmonary Rehab, Surgery as a scrub tech, as well as sterilization of equipment, MedSurg as a PCA, Emergency Room as PCA & Registration, Rheumatology as a tech helping with lab work orders, faxing Dr's clinical notes, and scheduling future appointments, as well as retrieving/sending clinical notes to primary physicians.
Team Leader
T-Mobile
Odessa, Texas
10.2020 - 10.2021
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Education
High School Diploma -
Monahans High School
Monahans, TX05.2016
Skills
- Team leadership
- Conflict resolution
- Problem solving
- Time management
- Paperwork and charting
- Attention to detail
- Multitasking capacity
- Equipment calibration
Languages
Spanish: Native/ Bilingual
Activities and Honors
Constantly Active outdoors.
Timeline
Assistant Store Manager
T-Mobile
08.2025 - Current
Sleep Technician/ PCA
Ward Memorial Hospital
11.2021 - 06.2025
Team Leader
T-Mobile
10.2020 - 10.2021
High School Diploma -
Monahans High School