Joan Thomas
Alamogordo,NEW MEXICO
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated across roles such as a Pizza Delivery Driver at I'm Unsure. Expert in efficient delivery and customer service, achieving timely and accurate order fulfillment. Skilled in money handling and problem-solving, I consistently maintain a clean driving record and foster positive customer relationships.
Overview
6
6
years of professional experience
Work History
Pizza Delivery Driver
I'm Unsure
07.2011 - 11.2011
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Bookstore Assistant
I'm Not Sure
02.2007 - 01.2008
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Enhanced customer satisfaction by providing personalized recommendations and thorough knowledge of book genres.
- Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
- Implemented creative marketing initiatives for store promotions, resulting in increased foot traffic and sales conversions.
Food Service Worker
Corey
03.2006 - 10.2006
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Arts - Psychology
New Mexico State University Alamogordo
12.2030
High School Diploma -
Alamogordo High School
Alamogordo, NM03.2006
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- Food safety knowledge
- Local routes understanding
- Safe Driving
- Vehicle Maintenance
- Route Planning
- Payment Collection
- Order Management
- Kitchen Support
- Map Reading
- GPS Navigation
- Cooking
- Complaint Management
- Route Navigation
- Quick Learner
- Problem-Solving
- Safety awareness
- Time Management
- Delivery Coordination
- Clean Driving Record
- Customer Communication
- Hardworking and Responsible
- Good Driving Record
- Payment handling
- Relationship Building
- Dedicated Team Player
- Food handling
- Excellent Communication
- Late Shift Availability
- Professional Appearance
- Valid Driver's License
- Order Verification
- Flexible Schedule
- Motor Vehicle Operation
- Smartphone operation
- Delivery confirmations
- Decision-Making
- Phone orders
- Safe Food Handling
Timeline
Pizza Delivery Driver
I'm Unsure
07.2011 - 11.2011
Bookstore Assistant
I'm Not Sure
02.2007 - 01.2008
Food Service Worker
Corey
03.2006 - 10.2006
Associate of Arts - Psychology
New Mexico State University Alamogordo
High School Diploma -
Alamogordo High School