Patient Care Manager
Bronx Care Hospital Center
The Bronx, NY
- Managed Medical-Surgical Unit, Nursing Staff assigned to Radiology Department and the Certified Nursing Attendants/Patient Care Technician Agency Staff
- Developed and implemented care management plan to address needs and goals.
- Ensured proper documentation of medical records in accordance with HIPAA and Joint Commission guidelines
- Assessed patients' needs, developed individualized plans of care, and monitored progress towards goals.
- Utilized evidence-based practices to guide decision-making and care planning processes.
- Utilized well-developed communication, active listening, and interpersonal talents when interacting with people on daily basis.
- Explained policies, procedures and services to patients.