JOANA M. INIGUEZ
Los Angeles,CA
Summary
Bilingual Medical Assistant with 8 years of clinical experience in cardiology and primary care. Expertise in conducting cardiac diagnostics, managing insurance authorizations, and streamlining front and back-office operations to enhance patient care delivery.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Pacific Pediatric Cardiology Medical Group
Huntington Park, CA
09.2017 - 02.2024
- Coordinated scheduling for treadmill stress tests and specialized cardiac procedures to ensure timely patient access to necessary diagnostics.
- Conducted diagnostic cardiac testing, including EKGs, Holter monitor applications, and event monitor setups.
- Updated electronic health records (EHR), updated patient charts, and assisted physicians during clinical exams.
- Processed medication refills, managed pharmacy correspondence, and resolved insurance authorization requests to support uninterrupted patient care.
- Managed front and back-office administrative workflows to optimize patient volume and ensure streamlined daily operations.
Medical Assistant
All's Well Health (Assignment: UCLA Internal Medicine)
Brentwood, CA
06.2008 - 04.2009
- Roomed patients, recorded vital signs, prepared patients for physician examinations, ensuring readiness for effective care.
- Performed venipuncture, assisted clinical staff with minor procedures and routine wellness visits, enhancing patient comfort and care quality.
- Assisted in patient intake and maintained accurate medical records.
- Coordinated appointments and managed scheduling for pediatric cardiology patients.
- Supported physicians during examinations and provided patient education materials.
Medical Assistant
Office Work Health Care Services
Los Angeles, CA
06.2004 - 09.2008
- Recorded patient vital signs and sterilized medical instruments to ensure safe and efficient clinical environments for minor procedures.
Pack-Out Department Supervisor
ServiceMaster Restoration
Huntington Beach, CA
01.2013 - 01.2016
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated project schedules and allocated resources effectively for timely completion.
- Trained and mentored team members in restoration techniques and best practices.
- Managed inventory systems and supervised field crews to restore residential property for insurance claims.
Education
Diploma - Medical Assistant
United Education Institute College
Skills
- Clinical Procedures: EKGs, Holter & Event Monitors, Stress test scheduling, Vital Signs, Venipuncture, Instrument Sterilization
- Administrative & EHR: Patient Scheduling, Insurance authorizations, Medication Refills, Pharmacy coordination, Front/Back Office Support
- EHR documentation
- Patient education
- Certifications: Basic life support, PPE testing, COVID-19 training
- Patient intake
- Cardiac testing
Languages
Bilingual (English/Spanish)
Timeline
Medical Assistant
Pacific Pediatric Cardiology Medical Group
09.2017 - 02.2024
Pack-Out Department Supervisor
ServiceMaster Restoration
01.2013 - 01.2016
Medical Assistant
All's Well Health (Assignment: UCLA Internal Medicine)
06.2008 - 04.2009
Medical Assistant
Office Work Health Care Services
06.2004 - 09.2008
Diploma - Medical Assistant
United Education Institute College