Joana Daniela Garcia Angeles
Gaston,SC
Summary
Customer service professional with retail experience, bilingual communication skills, and accurate cash handling. Known for friendly support, clear communication, and strong attention to detail.
Overview
1
1
Language
3
3
years of professional experience
Work History
Brand Representative
Hollister.Co
Columbia, South Carolina
2024.11 - Current
- Guided customers in selecting products and provided Hollister.co styling advice to enhance the shopping experience.
- Resolved customer inquiries and service concerns with clear, friendly communication to ensure satisfaction.
- Communicated with Spanish speaking customers to understand needs and provide accurate assistance.
- Processed transactions through POS system and handled register duties.
- Kept sales floor organized and supported brand presentation standards throughout shifts.
- Managed inventory levels and restocked shelves to maintain product availability for customers.
- Replenished merchandise and organized fitting rooms to support smooth customer flow.
Cashier
IGA
Gaston, South Carolina
2023.11 - 2024.10
- Processed cash and credit/debit card transactions accurately for customer purchases.
- Assisted customers with purchase inquiries and store needs, ensuring positive shopping experiences.
- Addressed customer concerns and provided effective solutions to enhance satisfaction.
- Provided bilingual customer service by translating for Spanish-speaking customers.
- Worked closely with customers and coworkers by communicating clearly and supporting team tasks.
- Supported stocking inventory, kept aisles organized, and prepared the store for customers.
- Ensured accuracy and attention to detail during high-volume transactions.
Education
High School Diploma -
Airport High School
West Columbia, SC2024-05
Associate of Applied Science - Business Administration
Midlands Technical College
West Columbia, SC2026-10
Skills
- Customer service and support
- Transaction processing efficiency
- Cash handling
- Bilingual communication
- Attention to detail
- Time management
- Team collaboration
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Brand Representative
Hollister.Co
2024.11 - Current
Cashier
IGA
2023.11 - 2024.10
High School Diploma -
Airport High School
Associate of Applied Science - Business Administration
Midlands Technical College