Joandre Quesada
Lawrence,MA
Summary
Results-driven Line Lead experienced in overseeing and optimizing production processes. Enhanced operational efficiency and quality standards through effective team coordination and proactive problem-solving. Reliable Delivery Driver recognized for ensuring prompt and safe delivery of goods while providing outstanding customer service, significantly improving efficiency and satisfaction rates.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Line Leader
Lindts Chocolate
Exeter, New Hampshire
08.2022 - 10.2024
- Supervised daily production activities to ensure efficient operations.
- Coordinated workflow among production staff to meet deadlines.
- Trained team members on safety protocols and operational procedures.
- Trained new hires on the use of machinery and standard operating procedures for the line.
- Monitored equipment performance and reported maintenance needs promptly.
- Inspected equipment for cleanliness following each shift.
- Maintained inventory levels and managed supplies effectively.
- Reviewed product specifications prior to each shift start-up and monitored output throughout the shift.
- Developed strategies for improving operational efficiency and productivity.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
Delivery Driver
FedEx Ground
Londonderry, New Hampshire
08.2015 - 07.2022
- Operated delivery vehicle safely and efficiently across assigned routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded and unloaded packages, ensuring proper handling and organization.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Maintained accurate delivery records and documentation for all shipments.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Trained new drivers on company policies and best practices for package handling.
- Monitored fuel level throughout shift and refueled when necessary.
Education
UASDC
New York, NYSkills
- Production supervision
- Quality assurance
- Workflow coordination
- Equipment maintenance
- Inventory management
- Performance tracking
- Team training
- Team collaboration
- Customer focus
- Problem solving
- Staff motivation
- Effective communication
Languages
Spanish And English
Professional
Certification
- Certified Box Truck 26 Ft
- D.O.T
- Fort cliffs
Timeline
Line Leader
Lindts Chocolate
08.2022 - 10.2024
Delivery Driver
FedEx Ground
08.2015 - 07.2022
UASDC