Overview
Work History
Education
Skills
Timeline
Generic

Joanellys Torres Rosario

Davenport,Florida

Overview

3
3
years of professional experience

Work History

Team Lead Sales Associate

Blue Fig LLC
Lakeland, FL
12.2023 - Current
  • Adept at building relationships with customers and providing excellent customer service.
  • Exceeded customer satisfaction targets by 20%.
  • Monitored inventory to ensure availability of products for customers.
  • Resolved customer complaints quickly and efficiently.
  • Assisted customers with product selection based on their needs and budget.

Customer Service

Fancy Cakes Boutique
Lake Alfred, FL
09.2023 - 01.2024
  • Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner.
  • Bakery

Grocery Clerk/Stocker

Publix supermarkets
Brunswick, GA
08.2021 - 05.2023
  • Worked in the Grocery Department, keeping the store in order and organized, with the products up to date, to give the best experience to the customer.
  • Also worked doing inventory and Customer Service Department, helping those who spoke Spanish.

Education

Senior Year -

Francisco Oller
Cataño, PR
06.2018

Psychology -

College Of Coastal Georgia
Brunswick, GA

Skills

  • Customer service
  • Inventory Control
  • Payment Processing
  • Team Leadership
  • Stress Management
  • Communication skills
  • Time management
  • Bilingual

Timeline

Team Lead Sales Associate

Blue Fig LLC
12.2023 - Current

Customer Service

Fancy Cakes Boutique
09.2023 - 01.2024

Grocery Clerk/Stocker

Publix supermarkets
08.2021 - 05.2023

Senior Year -

Francisco Oller

Psychology -

College Of Coastal Georgia

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Joanellys Torres Rosario