Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joanie Mullins

Bay City,MI

Summary

Dynamic professional with a proven track record at Scale AI, excelling in team leadership and strategic planning. Enhanced data accuracy through quality control measures and optimized workflows, fostering cross-functional collaboration. Skilled in staff training and complex problem-solving, consistently delivering high-quality results under tight deadlines.

Talented Manager with expert team leadership, planning, and organizational skills. Smoothly equip contributors to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

11
11
years of professional experience

Work History

Que Manager

Scale AI
10.2023 - 07.2025
  • Led team in optimizing data annotation workflows for Large Language Model to enhance project delivery timelines.
  • Implemented quality control measures, improving data accuracy and consistency across all generative AI projects.
  • Coordinated cross-functional collaboration to align project objectives with organizational goals.
  • Trained new team members on best practices in data management and operational efficiency.
  • Fostered a culture of continuous feedback to enhance team performance and morale.
  • Managed and motivated up to three thousand contract employees at a time to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Freelance AI Data Annotator

Self Employed
04.2023 - 10.2023
  • Annotated diverse datasets for machine learning applications, ensuring high-quality input for model training.
  • Collaborated with cross-functional teams to refine data annotation guidelines and improve consistency.
  • Reviewed annotated data against project specifications, maintaining accuracy and meeting deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility in task execution and prioritization.
  • Analyzed project requirements to adapt annotation strategies, ensuring alignment with client specifications.

Freelance Graphic Designer

Self Employed
08.2018 - 10.2023
  • Utilized Adobe Creative Suite to create high-quality graphics for digital and print media.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Freelance Creative Writer

Self Employed
07.2014 - 05.2023
  • Developed engaging content for diverse clients across multiple industries.
  • Conducted thorough research to ensure accuracy and relevance of written materials.
  • Collaborated with clients to refine messaging and meet project specifications.
  • Implemented SEO best practices to improve online visibility of articles.
  • Utilized strong editing skills to revise written work for clarity, coherence, and grammatical correctness.
  • Adapted writing style according to project requirements, exhibiting versatility across various industries and formats.

Education

Bachelor of Science - Environmental Science

West Texas A&M University
Canyon, TX

High School Diploma -

Elizabeth High School
Elizabeth, CO
05-2001

Skills

  • Customer service
  • Team leadership
  • Time management
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff and project management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Cross-functional teamwork
  • Workforce management

Accomplishments

    At Scale AI, consistently kept project PDR under 10% across all projects for the life of the project group. Only group in the company to accomplish this.

Timeline

Que Manager

Scale AI
10.2023 - 07.2025

Freelance AI Data Annotator

Self Employed
04.2023 - 10.2023

Freelance Graphic Designer

Self Employed
08.2018 - 10.2023

Freelance Creative Writer

Self Employed
07.2014 - 05.2023

Bachelor of Science - Environmental Science

West Texas A&M University

High School Diploma -

Elizabeth High School

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