Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

JOANIKA CHARLES

Houston

Summary

Proven Security Officer with a track record of enhancing safety and customer satisfaction at MP SECURITY, INC. Skilled in CCTV monitoring and delivering exceptional service, adept at risk assessment and emergency response. Improved delivery efficiency by optimizing routes as a Logistic Driver, demonstrating strong planning and communication abilities.

Knowledgeable [Desired Position] with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

MP SECURITY,INC
05.2024 - 11.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.

LOGOGIST DRIVER

ADS AUTO MOTIVEPARTS DELIVERY SOLUTIONS
08.2020 - 03.2024
  • Delivered packages promptly and maintained high levels of customer satisfaction.
  • Ensured vehicle safety by performing regular maintenance checks.
  • Improved delivery efficiency by planning optimal routes.
  • Transported goods safely, adhering to all traffic regulations.
  • Managed timely deliveries, ensuring customer expectations were met.
  • Conducted pre-trip inspections to ensure vehicle readiness.
  • Loaded and unloaded cargo efficiently, optimizing delivery schedules.
  • Enhanced customer relationships with courteous interaction during deliveries.
  • Maintained accurate delivery records, ensuring proper documentation.
  • Navigated various routes to deliver goods punctually.
  • Reduced delivery times by optimizing route planning.
  • Followed safety protocols to ensure compliance with transportation regulations.
  • Communicated effectively with dispatchers to coordinate delivery schedules.
  • Handled delivery issues promptly, providing solutions to customers.
  • Followed all relevant traffic laws and safety regulations.

Education

No Degree - Computer Science

NORTHBROOK HIGH SCHOOL
01-2002

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Surveillance
  • Access control
  • Patrol operations
  • Security screenings
  • Visitor tracking
  • Document management
  • Dispatch

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
  • Pepper Spray Certification - Various State Departments of Justice or Private Providers.
  • First Aid Certification

Languages

English

Timeline

Security Officer

MP SECURITY,INC
05.2024 - 11.2024

LOGOGIST DRIVER

ADS AUTO MOTIVEPARTS DELIVERY SOLUTIONS
08.2020 - 03.2024

No Degree - Computer Science

NORTHBROOK HIGH SCHOOL
JOANIKA CHARLES