Joann Aceituno
Metairie,LA
Summary
Dynamic professional with over 8 years of experience in customer service and patient care, excelling at Hotel Monteleone, Hilton Public Belt Bar, Commanders Palace, Bianka Hookah Bar and Lounge and more. Recognized for exceptional communication and adaptability, with a proven ability to multitask effectively. As a Certified Medical Assistant, Bartender and server. Fluent in Spanish, significantly enhanced customer experiences while streamlining patient care processes. Career goals include exceeding skills to improve healthcare delivery, customer and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service /Cocktail Bartender/Nationally Certified Medical Assistant
Hotel Monteleone/Hilton Public Belt/ Comamnders
Metairie, USA
06.2018 - Current
- Company Overview hotel Monteleone, Hilton hotel Public Belt Bar, Commanders Palace, family asthma, allergy & immunology clinic.
- I've worked in customer service for 5 years, and patient care for 3 years.
- I have very strong customer service skill as well as communication, problem solving, adaptability, team work and multitasking.
- I have a Medical Assistant Certification and I also speak Spanish.
Bartender
Bianka Hookah Bar and Lounge/Hilton Public Belt
Metairie, LA
09.2023 - 01.2025
Education
High school or equivalent -
College Degree - Medical Assistant
Eastern College of Health Vocations
New OrleansSkills
- Bartending
- Event bartending
- Upselling strategies
- Classic cocktails
- Speed and efficiency
- Cashiering
- Shift Management
- Host/Hostess
- Phone triage
- Serving Experience
- Medical Office Experience
- Customer service
- Vital signs
- Patient Care
- Experience Administering Injections
Certification
Alcohol Vendor Certification, Certified Medical Assistant, Present.
Languages
- Spanish, Expert
- English, Expert
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
Bianka Hookah Bar and Lounge/Hilton Public Belt
09.2023 - 01.2025
Customer Service /Cocktail Bartender/Nationally Certified Medical Assistant
Hotel Monteleone/Hilton Public Belt/ Comamnders
06.2018 - Current
High school or equivalent -
College Degree - Medical Assistant
Eastern College of Health Vocations