Joann Joseph
12662 Sabre View Cove San Diego,California
Summary
Skilled in sales and customer relationship management, with appreciation for customer satisfaction. Possess strong communication, negotiation, and strategic planning skills, critical for communication and productivity. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and excellent service. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Angelika Film Center and Cafe/Sales Team Leader
Angelika Film Center
San Diego, CA
12.2022 - Current
- Coached team members on best practices for customer interactions to enhance productivity.
- Developed and implemented strategies to increase sales performance.
- Resolved customer complaints promptly and efficiently.
- Managed cash register operations using POS system and processed sales and returns.
St. Michael Catholic Parish/Teacher's Assistant
St. Michaels Catholic Parish
San Diego, California
12.2018 - 03.2020
- Assisted with event planning activities such as conferences or seminars.
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
Black Mountain Middle School/Science Olympiad Coach
Black Mountain Middle School
San Diego, California
09.2018 - 01.2020
- Organized and facilitated Science Olympiad competitions within the classroom and among competing local schools.
- Collaborated with teachers, administrators, and parents to ensure successful events.
- Created an interactive environment to motivate student participation in the competition.
- Conducted assessments of each student's performance in order to identify areas of improvement.
Education
Associate of Applied Science - Environmental Engineering
San Diego Miramar College
San Diego, CA07-2027
High School Diploma -
Mt. Carmel High School
San Diego, CA06-2023
Skills
- Team Management
- Workflow optimization
- Positive and professional
- Strong Work Ethic
- Exceptional customer service
- Performance Improvement
- Safe Food Handling
- Beverage Preparation
- Liquor, wine, and food service
Accomplishments
- Team Leader Promotion at Angelika Film Center
- Winner of Upselling Food and Beverage Contests
Certification
- CA Food Handler Certificate
- TIPS - Alcohol Certificate
Timeline
Angelika Film Center and Cafe/Sales Team Leader
Angelika Film Center
12.2022 - Current
St. Michael Catholic Parish/Teacher's Assistant
St. Michaels Catholic Parish
12.2018 - 03.2020
Black Mountain Middle School/Science Olympiad Coach
Black Mountain Middle School
09.2018 - 01.2020
Associate of Applied Science - Environmental Engineering
San Diego Miramar College
High School Diploma -
Mt. Carmel High School
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