Joann Lafata
Floral Park,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Patient Liaison
Long Island Spine Rehabilitation Medicine
01.2023 - Current
- Responded to patient concerns and questions
- Worked effectively with staff from all departments
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Handled collections on unpaid accounts.
Billing Manager
Babylon Dental Care
11.2021 - 01.2023
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns
- Established and checked coding procedures, monitored reports and updated internal files.
Medical Coding and Billing Specialist
Zwanger Pesiri Radiology
05.2011 - 11.2019
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Communicated with insurance companies to resolve coding discrepancies.
- Correctly coded and billed medical claims for hospital and nursing facilities.
Education
High School Diploma -
Copiague High School
Copiague, NYMedical Coding/ Billing Certificate - Medical Coding And Billing
Branford Hall Career Institute
Bohemia, NYSkills
- Able to multi-task in a fast paced environment
- Open minded and adaptable to change
- Claims Handling and Coverage Verification
- Organization and Time Management
Timeline
Patient Liaison
Long Island Spine Rehabilitation Medicine
01.2023 - Current
Billing Manager
Babylon Dental Care
11.2021 - 01.2023
Medical Coding and Billing Specialist
Zwanger Pesiri Radiology
05.2011 - 11.2019
High School Diploma -
Copiague High School
Medical Coding/ Billing Certificate - Medical Coding And Billing
Branford Hall Career Institute
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