Joann Marobella
Chicago,IL
Summary
Proven leader with a track record of operational excellence and effective decision-making. At Skybox, I excelled in high-volume environments, demonstrating exceptional customer focus and strategic visioning. Skilled in cash management and inventory control, I ensured seamless service and accountability, embodying both hard and soft skills essential for success.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Home CEO
Marobella Home
01.2003 - Current
In charge of all home duties including-
Cooking, Shopping, Cleaning, organization of the home. Driving and organizing schedules.
Bartender/server
Freelance Bartender/waitress
01.2022 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/waitress
Skybox
03.2000 - 08.2002
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
GED -
Alan B Shepard
Palos Heights, IL05-2000
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
Accomplishments
I started at the age of 20 at a bar/club-MT Pockets in Oak Lawn il. where i worked as a waitress and bartender.
I then worked at a club in downtown chicago-Eddie Rockets as a bartender.
I then worked at Skybox in Chicago Heights as a waitress and bartender.
I got my GED at the age of 30 as I was working and a single mom.
I then began school to get my certification as an Esthetician.
I also have a certification as a Teen Life Coach and help young girls with building self-worth.
Certification
Licensed Esthetician
Certified Teen Life Coach
Certified Spiritual Life Coach
Timeline
Bartender/server
Freelance Bartender/waitress
01.2022 - 03.2024
Home CEO
Marobella Home
01.2003 - Current
Bartender/waitress
Skybox
03.2000 - 08.2002
GED -
Alan B Shepard