Summary
Overview
Work History
Education
Skills
Timeline
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Joann Stewart

Fort Myers

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged sanitation procedures and staff leadership to boost sales and reduce waste at Publix. Skilled in meat cutting and team training, my approach led to significant improvements in service quality and operational efficiency, embodying a blend of hard and soft skills vital for success.

Overview

10
10
years of professional experience

Work History

Assistant Meat Manager

Publix
11.2017 - 06.2024
  • Streamlined order processing by utilizing effective communication skills between the sales floor associates and meat department staff.
  • Enhanced customer satisfaction by providing exceptional service and product recommendations.
  • Strengthened relationships with vendors to ensure timely deliveries of high-quality products at competitive prices.
  • Assisted in increasing sales by maintaining a well-stocked and visually appealing meat department.
  • Supported cost reduction efforts by identifying areas of potential loss due to spoilage or shrinkage within the meat department.
  • Contributed to team success by training new employees on department procedures, policies, and best practices.
  • Reduced waste by implementing proper inventory management techniques and rotating stock effectively.
  • Maintained a safe and sanitary work environment by adhering to strict food safety guidelines and cleaning protocols.
  • Supported the Meat Manager in achieving financial targets for sales growth, profit margin improvement, and labor cost control within the department''s operations.

Grocery Stocker

Walmart
02.2016 - 06.2017
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.

Telemarketer

ABT Associates
05.2014 - 05.2016
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Education

High School Diploma -

South Fort Myers High
Fort Myers, FL
05.2010

Skills

  • Sanitation procedures
  • Workplace safety
  • Merchandising strategies
  • Meat cutting
  • Cost control
  • Cutting techniques
  • Staff leadership
  • Schedule management
  • Employee development

Timeline

Assistant Meat Manager

Publix
11.2017 - 06.2024

Grocery Stocker

Walmart
02.2016 - 06.2017

Telemarketer

ABT Associates
05.2014 - 05.2016

High School Diploma -

South Fort Myers High

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Joann Stewart