Jo Ann Stiffler
Fort Worth
Summary
Accomplished Store Manager with a proven track record at Ace Retail Service, adept in Operations Management and Customer Service Management. Expertise in maximizing sales and reducing shrinkage through strategic project management and exceptional team leadership. Skilled in POS systems and supply ordering, consistently enhancing store performance and employee proficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Ace Retail Service
07.2020 - 06.2024
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
Education
GED -
Clark College
Vancouver, WASkills
- Project Management
- Supply Ordering
- Competitor Monitoring
- Shift Scheduling
- Loss Prevention
- POS Systems
Certification
Texas Food Manager Certification
Timeline
Store Manager
Ace Retail Service
07.2020 - 06.2024
GED -
Clark College