JoAnn Tyler
Chanhassen,MN
Summary
Dynamic sales leader with proven track record in developing effective sales strategies and enhancing team performance. Expertise in competitor analysis and product development, resulting in substantial market share growth. Strong focus on building customer relationships and partnerships, driving cross-functional collaboration to meet ambitious sales targets.
Overview
25
25
years of professional experience
1
1
Certification
Work History
National & Regional Sales Manager
Holmatro, Inc.
Glen Burnie, Maryland
02.2012 - 12.2024
- Recruited and trained regional sales representatives, enhancing team performance through coaching and evaluation.
- Investigated competitor products and services to penetrate new markets effectively.
- Organized trade shows, exhibitions, and other events to showcase products.
- Gained market share in new sales performance through aggressive team training.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Collaborated with product development team to create new products tailored to local markets.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Conducted market research and reported on competitors.
- Monitored competitor activities and analyzed pricing trends in the region.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Participated actively in industry conferences and seminars for knowledge sharing purpose.
- Provided technical advice and support on product features and benefits to customers.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Developed strategies and plans for regional sales growth.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Resolved customer complaints regarding sales and service.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
Firefighter
Chanhassen Fire Department
Chanhassen, MN
06.2001 - 03.2013
- Responded to fires, environmental incidents, auto accidents, and medical emergencies.
- Administered CPR and first aid to victims of various accidents.
- Mitigated environmental hazards as a member of Haz Mat Team.
- Represented Fire Department in community education programs and local schools.
Sales Executive
EarthClean
South Saint Paul, MN
06.2011 - 02.2012
- Identified new potential markets and developed plans for targeting them.
- Presented product demonstrations at trade shows, conferences, and other events.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Territory Sales Manager
Jefferson Fire & Safety, Inc.
Minneapolis, MN
01.2008 - 06.2011
- Maintained a detailed database of customers including contact information, order history, preferences.
- Created and managed relationships with key customers in the region.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.
- Engaged in cold calling activities to generate leads for potential new customers.
Assistant General Manager
Ciao Bella
Bloomington, MN
01.2000 - 01.2008
- Oversaw daily restaurant operations, ensuring exceptional customer experiences through staff recruitment and training.
- Managed operating budget with profit and loss accountability, enhancing profit margins while reducing expenses.
- Monitored inventory levels and placed orders for new stock as needed.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Education
Emergency Medical Technician Certificate - Fire Science
Hennepin Technical College
Minneapolis, MNRestaurant Management and Communications
Normandale Community College
Minneapolis, MNGeneral Studies and Kung Fu
Maricopa Community Colleges, Mesa Community College
Mesa, AZCultural Diversity
Foreign Exchange Student
Lima, Peru01-1988
Skills
- Sales strategy and market analysis
- Customer relationship management
- Team building and training
- Product development
- Cross-functional collaboration
- Performance evaluation
- Competitor analysis
- Event coordination
Affiliations
- Entertaining family and friends
- Pilates
- Golf
- Dog enthusiast
- Cooking
- Volunteer Animal Shelter
Accomplishments
- Madison Industries Owner's Day Participant
- Madison Industries Women's Network Participant
- North Star Women's Firefighter Association
- Million Dollar Club Member - Jefferson Fire & Safety
- Top Salesperson - Nordic Track
- Mrs. Minnesota Pageant Participant 2002
Certification
- Minnesota Fire Service Certification; Firefighter 2001
- First Responder Certification, Minnesota Emergency Medical Services Regulatory Board, 2001
- Hazardous Materials Specialist Certification, 2001
- Certificate Emergency Medical Technician 1993
References
References available upon request.
Timeline
National & Regional Sales Manager
Holmatro, Inc.
02.2012 - 12.2024
Sales Executive
EarthClean
06.2011 - 02.2012
Territory Sales Manager
Jefferson Fire & Safety, Inc.
01.2008 - 06.2011
Firefighter
Chanhassen Fire Department
06.2001 - 03.2013
Assistant General Manager
Ciao Bella
01.2000 - 01.2008
Emergency Medical Technician Certificate - Fire Science
Hennepin Technical College
Restaurant Management and Communications
Normandale Community College
General Studies and Kung Fu
Maricopa Community Colleges, Mesa Community College
Cultural Diversity
Foreign Exchange Student