Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

JoAnn Wilson

Summary

Professional administrative support partner with 25+ years' experience planning and directing business affairs. Confident in fast paced, high-pressure business environment. Known for excellent judgment. Effective written and verbal communicator with the aptitude to promote rapport with staff and the public, while maintaining confidentiality. Committed to superior customer and administrative services. Possess outstanding problem solving and customer service skills. Dedication and support in the companies' goals and objectives. Research into consumer's missing credit card payments, seasoned customer service telephone associate in a call center environment, providing exceptional support for the company's products and services

Overview

13
13
years of professional experience

Work History

Cashier/Receptionist

BMW of Monterey /Lithia Corporation
01.2016 - 01.2025
  • Provide business influence, change influence, and business assessment while ensuring all adjustments are carefully considered and effectively communicated to the supervisor.
  • Maintain detailed record of daily fuel records and provide monthly statistical reports.
  • Generate timeliness to achieve goals by managing the daily performance of vendor's invoices and issuing purchase orders.
  • Effectively assisting with questions and complaint resolutions

Administrative Assistant

North Tree Fire, Inc.
01.2012 - 01.2015
  • Consulted with and formed effective relationships with CEO's clients, board members and their administrative assistants to facilitate business transactions with ease.
  • Utilized excellent command of English grammar, spelling, and punctuation to prepare complex documents and proposals with vendors.
  • Data entry of payroll for more than twenty employees

Education

Associate's Degree - Business Administration

Colorado Technical University Online
08.2012

Skills

  • Microsoft: Word, Excel, Outlook
  • Workday Payroll
  • Payment Mate
  • CDK
  • Calculator
  • Work ethic and integrity
  • Patience and empathy
  • Customer assistance
  • Customer service

Interests

Church, family gatherings, keeping informed with health and wellness information

  • Getting involved in local advocacy groups to promote positive change in the community
  • Enjoy participating in walking for overall physical and mental well-being

Timeline

Cashier/Receptionist

BMW of Monterey /Lithia Corporation
01.2016 - 01.2025

Administrative Assistant

North Tree Fire, Inc.
01.2012 - 01.2015

Associate's Degree - Business Administration

Colorado Technical University Online
JoAnn Wilson