JOANN WREN
Quality Performance Improvement Coordinator
Long Beach,CA
Summary
Analytical Quality Improvement Specialist with extensive experience as a Radiology Department Systems Coordinator. Proven expertise in high-stress healthcare environments. Detail-oriented team player with strong organizational skills, adept at managing multiple projects with accuracy. Seeking a full-time role that offers professional challenges and leverages interpersonal, time management, and problem-solving skills
Overview
15
15
years of professional experience
Work History
Quality Improvement Coordinator
St. Francis Medical Center
2023.12 - Current
- Collected and analyzed patient care data to enhance quality and safety.
- Supported process improvement projects, including Code Blue and Risk Management committees.
- Participated in team meetings to review performance metrics and strategies.
- Onboarded new leaders on dashboards and data processes.
- Generated OPPE report cards and various reports using EPIC and manual methods.
- Collaborated with leaders to refine data analysis and corrective plans.
- Developed presentations and minutes for hospital-wide committees and dashboards.
- Conducted data analysis for quality improvement projects, including CPOE, BCMA, and risk management.
Radiology Department Systems Coordinator
St. Francis Medical Center
2009.02 - 2023.12
- EPIC Radiant/INFINITT PACS Super Admin user
- Utilized EPIC and INFINITT PACS for Quality data processing and report generation.
- Analyzed and reported data using EPIC EHR and INFINITT PACS to support patient care.
- Produced KPI and Imaging Provider OPPE reports to ensure high-quality radiology services using ancillary systems such as Nuance Powerscribe360/EPIC
- Streamlined operations and resolved imaging technical issues by collaborating with medical teams
- Managed volume reports and monthly analysis for imaging modalities
- Played a key role in maintaining exemplary quality standards by collaborating with Radiology Director to retrieve and review data for QA and PI activities while assuming accountability for collection and submission of all imaging data on stroke patients
- Assisted Imaging Manager with CT staff scheduling
- Advanced through performance based promotions from Imaging Front Desk Clerk, Imaging Scheduler to Department Systems Coordinator by exceeding performance goals.
- Awarded 2009 Q4 Vincentian Employee Daisy Award for exceptional performance
Education
Associate Sciences - Rehabilitation Aide
Fremont College - Cerritos
Cerritos, CA03.2013
Skills
- Analytical Skills
- Process Improvement
- Data Management
- Communication
- Scheduling
- Training and Development
- Microsoft Office Suite
Timeline
Quality Improvement Coordinator
St. Francis Medical Center
2023.12 - Current
Radiology Department Systems Coordinator
St. Francis Medical Center
2009.02 - 2023.12
Associate Sciences - Rehabilitation Aide
Fremont College - Cerritos
Similar Profiles
Anna HuntAnna Hunt
Nurse Technician at St. Francis Medical CenterNurse Technician at St. Francis Medical Center
Deborah BoisenDeborah Boisen
RN, Neonatal ICU at OSF St. Francis Medical CenterRN, Neonatal ICU at OSF St. Francis Medical Center
Christa LewisChrista Lewis
Senior Director Women's and Children's Services at St. Francis Medical CenterSenior Director Women's and Children's Services at St. Francis Medical Center