Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Joanna Alvarado Mendez

Concord,United States

Summary

A Certified Phlebotomy Technician I (CPT 1) with National Health career Association (NHA) certification. Proficient in Venipuncture, Skin puncture, and specimen processing. Committed to ensuring patient comfort and safety during blood collection procedures. Experienced in transporting samples for testing or storage while strictly adhering to infection control and safety protocols. Skilled in labeling vials, maintaining accurate documentation, and maintaining clean and organized laboratory environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

La Casa Via Transitional Care Center
10.2023 - Current
  • Greeting and checking in Patient's and family members. Maintaining the waiting area by keeping the reception area clean and organized.
  • Managing phone calls, directing calls to appropriate staff, taking messages, and answering inquires.
  • Coordinating with medical staff by relaying important information to nurses, managers, and other staff to support efficient patient care.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Intern/Phlebotomist Technician

Anitoch Health Center
01.2023 - 02.2024
  • Accurately verifying patient identity and information to ensure correct sample labeling and testing.
  • Drawing blood samples via venipuncture or capillary punctures for testing, transfusions, and donations on a variety of patient populations, including pediatric, geriatric, and challenging cases.
  • Properly labeling blood samples and ensuring proper storage and transport under appropriate conditions.
  • Accurately recording patient and lab specimen information into lab database.
  • Reducing contamination and infection risk by following proper hygiene, ppe protocols, infection control protocols, and maintaining a clean work environment.

Phlebotomy Extern

Antioch Health Center
01.2024 - 02.2024
  • Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins.
  • Had an excellent attendance record and was always on time for work.
  • Followed physician orders when performing therapeutic phlebotomy.
  • Prioritized my daily tasks based on the priority of the collections.
  • Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples.
  • Gathered tourniquets, needles, and blood collection devices to prepare work trays.
  • Labeled vacutainer tubes correctly with the patient's name, date, and time of collection.
  • Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines.

Education

Certification of Phlebotomy Technician - Phlebotomy Technician

Health Career College
Pleasant Hill, CA
01.2024

High School Diploma -

College Park High School
Pleasant Hill, CA
05-2023

Skills

  • Proficient in English and Spanish
  • Microsoft Outlook
  • Time management
  • HIPPA
  • Infection control
  • Problem-solving abilities
  • Blood collection
  • Venipuncture
  • Labeling patient specimens
  • Attention to detail

Certification

  • Basic Life Support (BLS)
  • CPR Certified
  • Current [NHA] certification
  • CPT license
  • Phlebotomy certification

Timeline

Phlebotomy Extern

Antioch Health Center
01.2024 - 02.2024

Administrative Assistant

La Casa Via Transitional Care Center
10.2023 - Current

Intern/Phlebotomist Technician

Anitoch Health Center
01.2023 - 02.2024

Certification of Phlebotomy Technician - Phlebotomy Technician

Health Career College

High School Diploma -

College Park High School

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Joanna Alvarado Mendez