Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joanna Anderson

Big Sandy

Summary

Dynamic Certified Clinical Medical Assistant with a proven track record at Dermatology of East Texas, excelling in patient care coordination and biologic medication management. Recognized for multitasking and reliability, I effectively facilitated treatment processes and enhanced clinic operations, ensuring optimal patient experiences and adherence to protocols.

Overview

23
23
years of professional experience

Work History

Certified Clinical Medical Assistant

Dermatology of East Texas
10.2013 - Current
  • Assisted healthcare providers with patient intake and documentation processes.
  • Triage functions related to patient care by phone, providing lab and path result explanations, appointment coordination, and medication prior authorizations and refills
  • Biologic medication coordinator
  • Prepped patients for in-office photodynamic therapy treatment
  • Facilitated sales and ordering of medical-grade skin products for aestheticians.
  • Assisted front desk with check-in and check-out processes.
  • Coordinated scheduling for clinic operations, nursing staff, surgeries, and aesthetic services.
  • Oversaw ordering processes for clinic and cosmetic procedures.
  • Arranged outgoing referrals for patient care including Mohs referrals, outpatient care referrals and referrals to other specialists

Medical Assistant

US Dermatology Partners
01.2003 - 06.2012
  • Managed patient intake processes, ensuring accurate data entry and efficient workflow.
  • Assisted in conducting physical examinations and diagnostic tests under physician supervision.
  • Educated patients on treatment plans, medications, and preventive care
  • Executed narrowband UVB light therapy under provider supervision.
  • Assisted in Mohs surgery procedures, ensuring adherence to protocols.
  • Conducted triage duties, including explaining pathology and lab results, scheduling appointments, and coordinating referrals.

Education

Certificate - Certified Clinical Medical Assistant

National Healthcare Association
Online
10.2013

High School Diploma -

ElDorado High School
Las Vegas, NV
05.1992

Skills

    Multitasking and reliability

    Team collaboration

    Lead by example

    Takes initiative

References

Lisa Lowry (903)216-7523

Megan Brown (505)205-7850

Liz McKinney (903)539-3805

Alicia Switzer (903)520-9372

Timeline

Certified Clinical Medical Assistant

Dermatology of East Texas
10.2013 - Current

Medical Assistant

US Dermatology Partners
01.2003 - 06.2012

Certificate - Certified Clinical Medical Assistant

National Healthcare Association

High School Diploma -

ElDorado High School

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